Etampa Gaucha s is a Family owned Brazilian steakhouse, or Churrascaria, which has specialized in fire-roasting high-quality meats utilizing the centuries-old Southern Brazilian cooking technique of churrasco. Here at Estampa, we complement our extraordinary service with extraordinary people.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing a passion and customer focus to the business.

Now Hiring:

Restaurant Manager

In this role you will:

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize OpenTable to manage guest reservations and wait times.
• Ensure guest satisfaction and resolve guest concerns.
• Responsible for inventory, forecasting and setting targets.
• Ensure safety policies and procedures are communicated and adhered to.
• Ensure guest and team member safety.
• Ensure guest satisfaction with experience.

Competencies

• Decisive Judgment – Make good decisions in a timely and confident manner.
• Adapting to Change – Adapt to changing situations and restructure tasks and priorities as changes occur within the business and organization.
• Planning & Organizing – Effectively organize and plan work according to organizational needs by defining objectives and anticipating needs and priorities.
• Driving for Results – Challenge and push the organization and yourself to excel and achieve.
• Guest Service – Recognize and understand guest needs, and deliver in a manner that exceeds guest expectations.
• Managing Others – Direct and lead others to accomplish organizational goals and objectives.
• Coaching & Developing Team Members – Advise, assist, mentor and provide feedback to others to encourage and inspire the development of work-related competencies and long-term growth.
• Resilience – Promote and maintain high standards of quality of work in the restaurant.
• Teamwork & Collaboration – Effectively work and collaborate toward a common goal.
• Policies, Processes & Procedures – Follow organizational plans and guidelines so that objectives can be accomplished the right way. Encourage others to follow rules, and set a good example by consistently adhering to appropriate work guidelines.
• Functional Acumen – Have the skills, knowledge and abilities necessary to be effective in the specific functional content of the job.

Education, Experience & Travel Required

• 5 years restaurant operations, and 3 years of Brazilain Steakhouse cuisine knowledge preferred.
• Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Occasional travel required.

Computer Skills

• Proficient in Microsoft Office (required)
• Aloha Point of Sale (preferred)

Physical Demands

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.

Job Types: Full-time

Salary: $50,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends

Experience:

• Customer service: 3 years (Required)
• Restaurant management: 3 years (Required)