Now Hiring an ACCOUNT MANAGER

Do you want to be a part of something BIG? Do you have a passion for people and education? Do you want to work in a team setting? As leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, paraprofessionals, and other school support staff. Over the last 22 years, we have innovated education staffing to provide dynamic solutions to school districts and professional opportunities to passionate educators. Our team serves over 5 million students with a pool of 85,000 substitute and permanent employees throughout 34 states. Internally, the ESS team is comprised of 650 individuals with a passion for education working together to ensure our 900 partner districts experience valuable education every day.

At ESS our motto is, "Everyday counts!" We take opportunities every day to grow and better our company as well as our employees.

We are a leading provider of full-service staffing and management programs for the K-12 educational market. We are currently seeking an Account Manager to partner with a school district in Kansas City.

OVERVIEW: The Account Manager/District Manager is responsible for managing the overall daily operations, activities, and staff in assigned school districts, acting as a liaison between ESS staff members, school district administrators and the corporate office to ensure the delivery of quality services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Establishing and maintaining positive relationships with school employees in supporting each school's specific program needs.
• Providing supervision and oversight to direct reports within assigned school districts, including classroom aides, instructional assistants, secretaries, bus aides, and other ESS staff.
• Working in conjunction with school managers/employees, management, and the human resources department; actively participate in the applicant hiring process - interviewing, hiring, and managing employees.
• Working in conjunction with school employees, management, and the human resources department; actively participate in the termination separation process - disciplining, terminating/resignations, and managing employees.
• Participate in the New Hire Orientation sessions for employees/In-Service training sessions.
• Review and manage employees through classroom visits and evaluations.
• Completing and collecting daily, weekly, monthly, and quarterly paperwork, e.g., timesheets, weekly reports, employee rosters, and attendance and billing records (where applicable) etc.
• Tracking statistics related to hiring, turnover, retention, and staffing.
• Reviewing timesheets/time records, completed by direct reports, for accuracy; submit to finance in accordance with established timeframes.
• Actively participate in the development and implementation of performance improvement systems related to staffing for assigned program sites.
• Maintaining effective communications with staff, school district contacts, corporate employees, and management staff.
• Exercising appropriate judgement in addressing specific situations and respond with immediate, effective solutions and/or promptly notifying program management.
• Acting as role of direct reports in emergency situations when deemed necessary.
• Maintaining effective verbal written communication with colleagues, direct reports, and school district employees as needed.
• Other duties as assigned or as become evident.

SUPERVISORY RESPONSIBILITIES:

• Manages and motivates staff (including hiring, staff discipline, performance management, and recognition duties).
• Assesses staffing needs, and recruits staff using methods such as newspaper advertisements or attendance at job fairs.
• Trains, directs and appraises staff.
• Makes daily schedules for proper manpower utilization.
• Plans and organizes workload and staff assignments.
• Issues written and oral instructions; assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.

COMPETENCIES

Language, Math and Reasoning

Language skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Math Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Abilities

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

EDUCATION, EXPERIENCE, and TRAINING:

Associate's degree (A.A.) or equivalent from two year college/technical school; and/or 2 years of related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

There are no specific requirements for this position.

COMPUTER SKILLS:

• Excellent skills in Microsoft Windows
• Spreadsheet Software: Smartsheet

TRAVEL REQUIREMENTS:

10-20% of the year

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds.
• While performing the duties of this job, the employee is regularly stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear.

VISION REQUIREMENTS:

Close vision (clear vision at 20 inches or less) to work on the computer.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)

About ESS

As leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, school aides, and other school support staff. With more than 800 school district partners throughout the US, ESS supports the education of more than 4.5 million students every day. We provide our employees the ability to work in school districts across the country in addition to benefits, comprehensive training, flexible work schedules, and professional development. Visit ESS.com to learn more and help to improve education for every student, every day.

ESS Diversity Statement

ESS continuously works to create an environment where all its employees - regardless of race, ethnicity, religion, gender, sexuality, age or abilities - can work to the fullest of their potential in a fair and welcoming space. Believing that a diverse company is more innovative and successful, we have embraced diversity to ensure that we are empowered to make sure that "Every day counts" for our employees, the students, and the schools we serve nationwide.

ESS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.

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