**Position: Executive Housekeeper**

**Mission Statement**

Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders.

We achieve this with a diverse and talented team by exceeding expectations of guests, associates and owners.

We bridge the gap between risk and reward providing tools and confidence to take on bigger and bolder opportunities.

We pride ourselves on building strong partnerships never losing sight that profitability begins with people and relationships.

**Vision Statement**

Esperanto Developments Vision is to be recognized as an innovative market leader changing the hospitality industry. We lead on a path to meaningful growth and make positive impact in the lives of all.

Esperanto Development LLC. Is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitment to guests, associates and owners.

**Job Description:**

The Executive Housekeeper coordinates and directs the activities of the Housekeeping and Laundry Departments and directs all personnel performing housekeeping and laundry tasks.

**Required Skills and Requisites:**

* Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Requires effective reading, writing and oral comprehension.

* Leadership qualities. Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results.

* Service orientation. Knowledge of principles and processes for providing customer and personal services.

* Possess ability to organize and prioritize tasks.

* High School Diploma required.

* College Degree preferred.

* Prior hospitality experience required.

* Two or more years of experience as Assistant Executive Housekeeper in proper of similar size and business volume.

**Responsibilities and Duties:**

* Hiring of individuals needed for the Housekeeping and Laundry Departments.

* Gives written and verbal guidance to Supervisors and line employees through meetings, training, and scheduling.

* Ensures employee safety and the correct operation of equipment by providing written and verbal training.

* Checks guestrooms after housekeeper has serviced them to ensure cleanliness and upheld standards.

* Reviews, organizes, plans, and implements changes in projects and day-to-day operations as needed.

* Prepares of daily and weekly payroll.

* Inspects Laundry Department to ensure quality of material and proper techniques are used at all times.

* Delegates tasks to employees.

* Approves daily purchases, levels of inventory, and supplies.

* Maintains accurate and complete records of usage and uses forecast information to assure adequate supplies are available.

* Responds immediately to guests' comments and concerns and takes corrective action when appropriate.

* Directs planning and hosting of department meetings.

* Participates in preparation of a budget.

* Participates in Manager on Duty program.

* Maintains positive working relationships with other hotel departments.

* Performs other duties as requested by Supervisor.

* Works varying hours and days.

At Esperanto Developments, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Esperanto Developments, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Esperanto Development policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

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