Description

OUR MISSION

We are committed to be the most trusted supplier of quality ready-mix concrete, concrete products and related services. We build loyal and long-term relationships with customers and employees by operating with integrity, teamwork, and a dedication to excellence.

General Descriptions of Duties:

Performs routine clerical, secretarial and administrative work including but not limited to answering phones, greeting clientele, assisting customers, receiving and receipting funds, computer data input and bookkeeping.

• Promote safe work practices and safe working conditions in accordance with all Federal, State, and Local regulations. 
• Assist the corporate safety manager in enforcing and adhering to company environmental health and safety policies and procedures
• Assist managing digital fleet management system, (Motive)
• Edit dash cam video to create meaningful defensive driver training 
• Provide safety reports to Corporate Safety Manager as required. 

· Collect all fleet incident info and track on the Ernst Fleet Claims spreadsheet.

· Handle customer or citizen complaint calls reporting incidents and potential damage.

· Start claim files for each individual incident & save all documents pertaining to the incident in the file (ex - incident report, pics, video, police report, insurance documents, notes, and emails).

· Create an invoice and bill the “at fault party” for any repairs Ernst made to our equipment as well as any other losses Ernst has incurred as a result of the incident (ex- lost load of concrete, parts invoices, etc.).

· Submit “at fault” claims to (Insurance company for Ernst) and work with insurance Adjusters to ensure the claim is resolved.

· Work with Ernst Management on resolving any “at fault” claims that are handled “in house” with a check request and property damage waiver.

· Record all repair expenses and losses associated with each incident on the Fleet Claims spreadsheet. 

· Document payments received for “not at fault” incidents on Fleet Claims spreadsheet.

· Request or track down police reports to add to our claim files.

· Track Driver violations received in personal vehicle as well as Commercial vehicle.

· Provide Driver safety history to Payroll/ HR for DOT Verification of Employment requests.

· Process monthly Insurance company invoice for Accounting and allocate claim payouts to the appropriate plant.

· Participate in quarterly Claim reviews with insurance agency and carrier.

· Send out quarterly fleet claims reports for each division to the GMs, Safety Manager, and Ernst Executives.

· Create annual Safety & Attendance bonus payout sheets for each division and send them to the GMs.

· Assist legal department on any type of fleet incident that becomes a lawsuit. The Safety Administrative Assistant (SAA) will also have to notify legal and work with them in resolving difficult claims- before they become lawsuits. 

· Monitor Fleet Claims log for Drivers or employees with repetitive incidents within the past 1-2 years and notify management.

Qualifications:

· Associates degree preferred, High School Diploma or equivalent required.

· SAA Notes: Excel skills are a must. 

· Time management and attention to detail is important. 

· The SAA should have strong organization and communications skills and be able to consistently follow up on missing items & details. 

· The SAA should be able to work well with customers, members of the community, insurance adjusters, as well as members of the Ernst Safety Team & Ernst Management.

Work Requirements

Physical Abilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is required to meet the following physical demands:

While performing the duties of this job, the associate is regularly required to stand; use hands and arms; and talk or hear. The associate must lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to focus.

Equal Opportunity/Affirmative Action Employer