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Sales Operations Manager
Eppendorf Cambridge, MA
$127k-175k (estimate)
Full Time | Durable Manufacturing 1 Month Ago
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Eppendorf is Hiring a Sales Operations Manager Near Cambridge, MA

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!

Your challenges
  • Tracking and processing renewal licenses
  • Verifying Sales Orders with CRM and Licensing Software
  • Providing needed support to Sales Team to drive sales and build continuous relationships.
  • Participating in monthly meeting to report due tasks for the Sales force.
  • Direct verbal and written communication with clients to optimize customer relationships
  • Analytics for Sales and Customer Satisfaction to optimize engagement.
  • Direct verbal and written communication with clients
  • Process and progress monitoring vendor setup
  • Handle purchase order requests and/or inquiries
  • Updating the license manager software
  • Analytics and process optimization
  • Processing and sending monthly invoices
  • Keeping and maintaining an appropriate debtor management
  • Processing creditor invoices
  • Manage office supplies inventory and place orders as necessary (for Swag, and other supporting materials)
  • Analytics and process optimization
  • Providing Support to Marketing Department as needed:
  • Analytics (Campaigns, CRM etc)
  • Event Planning and Coordination
  • Reporting and Planning
  • SWAG Strategy and planning
  • Care Package Coordination
  • Managing and processing e-mail campaigns via CRM and other software
  • Support marketing with campaigns in Hubspot
  • Work with KAM's to do Account Based Marketing Activities
  • Coordinating internal marketing tasks by providing support to the Marketing team.
  • Providing external support and managing projects with the Marketing team
  • Working with Technical Support Manager (TSM) and Customer Success Specialist (CSS) in optimizing customer satisfaction.
  • Analytics and process optimization
  • Provide other administrative support as necessary including creating management reports.
  • Recruitment, interview and onboarding
  • Assisting Head of eLabNext, Americas
  • Analytics and process optimization.
  • Strong aptitude towards CRM software management tools, in providing reports on monthly basis Working closely with Sales and Marketing team to drive projects and execute tasks e-mail campaigns and follow-ups with existing customers (subscription based model).
Your expertise
  • High energy and excellent interpersonal communication skills
  • Strong project management
  • Phenomenal people skills and ability to manage expectations, be on top of their work, and able to create a smooth transition between projects, people and departments
  • An eye for process optimization, and continuously tries to increase efficiency of all internal operations
Your benefits at Eppendorf
  • Competitive total rewards package including health, financial, and education benefits
  • Innovative and Collaborative corporate culture
  • Contribute to improving the human living condition
  • Direct impact on business

Please note that we can only consider applications that are submitted online via our application management tool.

We look forward to meet you!

If you have any questions please contact:
Allie Zatkin, Eppendorf. Collaborate on new ideas.

Eppendorf and all of its subsidiaries are equal opportunity employers. As such, it is our corporate policy to fill positions with qualified candidates regardless of the candidate's race, color, sex, age, religion, ancestry, national origin, citizenship status, marital status, sexual orientation, gender identity, genetic information, disability, pregnancy, military status, veteran status or any other protected group status

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$127k-175k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

03/28/2024

WEBSITE

eppendorf.com

HEADQUARTERS

SCITICO, CT

SIZE

1,000 - 3,000

FOUNDED

1945

CEO

LISA KENDZLIC

REVENUE

$50M - $200M

INDUSTRY

Durable Manufacturing

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The job skills required for Sales Operations Manager include Planning, Sales and Marketing, Customer Relationship, Written Communication, CRM, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Operations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Sales Operations Manager positions, which can be used as a reference in future career path planning. As a Sales Operations Manager, it can be promoted into senior positions as a Sales Director - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Operations Manager. You can explore the career advancement for a Sales Operations Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Operations Manager job description and responsibilities

Responsible for managing the operations of the team.

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Assists with their day to day systems needs to ensure they can perform their roles efficiently and effectively.

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Supervise sales reps and other operational specialists to ensure things run smoothly.

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They also direct and coordinate the operations of sales personnel to ensure compliance with sales objectives.

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Build and administer sales processes and workflows that enable creative thinking of an organization, all while driving accountability, revenue, brand and overall growth.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Operations Manager jobs

Creating, communicating and compensating understandable goals.

03/06/2022: Bloomington, IN

Getting Accurate Visibility of the Sales Team Performance.

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Minimum 7 years’ experience with enterprise software sales operations.

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Experience with Sales Enablement tools such as Clary, Gong, Groove.co.

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3-5 years experience with a strong command of Sales Cloud and experience with Lightning.

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Step 3: View the best colleges and universities for Sales Operations Manager.

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