Full job description

At Epic Nursing Services, the Business Development Managers role entails overseeing the complete sales and marketing process for the organization, with a primary focus of enhancing brand reputation, raising awareness about the community's services and programs offered, while attaining optimal revenue objectives. This position involves managing, mentoring, and cultivating all sales associates within the community to meet and exceed revenue targets, while also obtaining personal sales goals. Proficient utilization and knowledge of sales tools is essential at every stage of the process. Additionally, it includes efficiently handling the transition from the conclusion of the sales process to the initiation of the organization programs and ensuring a seamless and welcoming experience for clientele.

Standards of Excellence:

• Develop and maintain effective relationships and two-way communication with clients, families and referral sources. Approach all encounters with clients, families, and referral sources in a friendly, professional and customer-service oriented manner.

Essential Job Functions:

• Constructs and leads a highly proficient team, providing coaching and guidance to direct reports, while holding them accountable to the achievement of business objectives and revenue targets.
• Conducts weekly 1:1’s with each sales director and leads strategic team sessions aimed at gaining a deeper understanding of our customer base and crafting materials that fulfill both present and future lead generation requirements.
• Engages with potential customers and contacts on a consistent basis, employing a range of communication methods that provide value to the customer to sustain and nurture their interest in enrolling with organizations community programs.
• Effectively oversee the sales process, which includes maintaining a viable waitlist, meticulously documenting the needs and preferences of prospective consumers, and educating them about how the organization's programs can enhance their lives while successfully converting leads into program participants.
• Cultivate a dynamic sales culture, where associates understand their pivotal role in advancing the sales process; foster a sense of importance and always promoting the community, encourage a team-oriented selling culture, and work together to attract new consumers.
• Strategically plan and execute engaging outreach events to promote organization programs, generate interest, and attract new program participants.
• Engage in Business Development activities by fostering relationships with local community professional organizations, doctors, medical centers, community groups, and other relevant stakeholders to generate referrals and new revenue opportunities.
• Design and deliver engaging presentations to community groups with the aim of enlightening their members about the community services available through Epic Nursing Services to generate interest and referrals from the community.
• Arrange and oversee community experiences for potential customers, including in-home visits, when necessary, to provide them with firsthand insights into our offerings.
• Follow Epic Nursing Services established policies and procedures when assessing the suitability of potential program participants.
• Conduct comprehensive market, pricing, and competitive set analysis, while monitoring sales director activity reports, sales standards, conversion ratios, lead source trends, and achievement of revenue goals to develop an effective sales strategy and marketing plan.
• Construct and oversee the annual sales budget in alignment with operational guidelines.
• Conduct departmental planning and forecasting, and maintain the agility to manage operations adeptly, accounting for factors such as workforce trends, financial objectives, and prevailing economic conditions.
• Oversee and manage the coordination and execution of quarterly marketing and event planning efforts; additionally, serve as the primary point of contact for any external marketing agency providing support to the community.
• Collaborate closely with the marketing team to develop ideas and content for direct marketing campaigns including a wide range of formats such as digital and print materials, advertisements, e-campaigns, direct mail, online profiles, reputation management, and website content.
• Attain balanced results encompassing associate engagement, members loyalty, and financial performance.
• Uphold requirements and integrity of our CRM according to our Sales Standards and company guidelines.
• Adhere to all regulations, policies and procedures of Epic Nursing Services, including the Employee Handbook.

What will I need to be successful in this role?

• Demonstrate adept leadership skills, capable of inspiring and guiding teams, establishing a well-defined direction, and fostering motivation to drive members towards goal achievement.
• Displays a solid moral compass.
• Capable of recruiting, training, and identifying well-suited candidates for appropriate roles within specified timeframes.
• Exhibits strategic thinking, creating problem-solving, takes initiative, thrives as a hands-on thinker and multitasker, and adeptly solves challenges independently with minimal supervision.
• Possesses exceptional written and verbal communication skills for business contexts, presenting organized and concise data and conclusions to various organizational levels and external partners.
• Shows advanced analytical and organizational proficiencies, excelling in a fast-paced, prioritization-driven environment.
• Collaborates effectively within teams and independently, displaying flexibility and adaptability.
• Must be able to travel as required.
• Proficient in Microsoft Office Suite, covering Word, PowerPoint, and Excel.
• Skilled in guiding teams to attain business goals, overseeing performance, and ensuring accountability among team members.
• Utilizes data-driven insights to influence and achieve results.
• Formulates and conveys well-defined goals, responsibilities, and priorities. Exhibits a robust work ethic and unwavering dedication to achieving outcomes.
• Possesses formidable creative, strategic, analytical, and organizational skills, coupled with keen business intuition and consumer insights.
• Pioneers change with a disruptive mindset, challenging the status quo.
• Exhibits a strong commitment to excellence and ethical conduct.
• Capability to maintain a flexible schedule, which may entail working on weekends and holidays as required.

What’s in it for me? (Great Question!)

• Competitive pay
• Healthcare Benefits (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

Job Types: Full-time, Part-time

Pay: $85,314.00 - $92,905.00 per year

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• Choose your own hours
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Yearly bonus

Travel requirement:

• Up to 100% travel

Experience:

• Business development: 2 years (Preferred)

Ability to Relocate:

• Braintree, MA 02184: Relocate before starting work (Required)

Work Location: Hybrid remote in Braintree, MA 02184