769 Service Manager Jobs in Tampa, FL
Environmental Pest Service, LLC is Hiring a Service Manager Near Tampa, FL
** Service Manager**
**Job Category****:** Operations **Requisition Number****:** SERVI01219 Showing 1 location **Job Details**
**Description**
As your **LOCAL**, **DIVERSE**, and **ECO-FRIENDLY** pest control company, we pride ourselves on taking care of our customers, community, and you. American owned and operated for more than 50 years, Environmental Pest Service (**EPS**) and its brands **Bug Out** and **Arrow Environmental Services**, have become ingrained in the community and is now part of a partnership of quality companies providing termite and pest control, lawn care*, wildlife exclusion/extraction*, pest control insulation and moisture control services throughout the Southeastern United States.
**OUR VALUES**
Act with Integrity Be Respectful Innovate Show Dedication Demonstrate Team Spirit Stay Safe!
**OUR VISION**
To be the leading provider of professional pest control services to homeowners and businesses in the Southeastern United States!
**OUR MISSION**
To provide the most effective, convenient pest control services from friendly, innovative, and dedicated professionals who deliver best-in-class customer service
**EPS REWARDS**
Competitive Salary Quarterly Bonuses Advancement Opportunities
**FREE COMPANY BENEFITS**
We will provide a company vehicle* and company-paid life insurance
**PAID TIME OFF**
Up to (21) paid time off days, annually, including vacation and holiday pay
**HEALTH & WELLNESS**
Medical/Prescription Drug, Dental and Vision Plans
**RETIREMENT**
We invest in your future by offering a fully vested company match after (6) months of employment
**Your Responsibilities**
We are looking for **Service Managers** with strong leadership and customer service skills, the ability to exceed production goals, train and develop future leaders, the ability to put customers first and the ability to contribute to a positive work environment.
* Provide direction and assign tasks to service staff in their functional areas ensuring compliance, proper training, adherence to company policies, and safety
* Conduct routine check-ins of service Team Members
* No less than 60% of working hours will be spent providing in-the-field leadership by riding with production staff to personally inspect jobs, assess progress, ensure compliance and proper techniques, increase management-level presence with customers, and provide additional support to team members
* Assists in the recruiting, hiring, onboarding, and training of production technicians
* Partner with branch manager to address team member relation issues including performance, attendance, etc.
* Maintains and approve team member timecards through payroll system
* Assist Branch Manager in maintaining proper inventory of pest control, termite, lawn, and related products and issue to Service Professionals as appropriate
* Adhere to company pricing and sales guidelines
* Maintains fleet including vehicle inspections, accident procedures, coordinating service
* Provide excellent communication and customer service skills to build trust and create positive customer experiences
* Ability to read and understand product/PPE labels accurately to ensure that they are properly applied, stored and disposed of in compliance with State and Federal laws
* Adhere and abide to all driving laws/company policies when operating company vehicles
* Comply with all State and Federal regulations
* Manage company credit card(s), and expense reports
* Listen and respond to customer complaints and work with team members to resolve issues/concerns ensuring follow up
* Manage daily and monthly production goals
* Comply with all company policies, procedures, and guidelines
* This is a safety-sensitive position; where a momentary lapse of concentration can result in serious injury, death, environmental consequences, or data breach
* Additional projects as assigned
**Our Minimum Requirements**
* Complete a minimum of High School diploma or equivalent
* Must be able to work Saturdays
* Must have the ability to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull and lift a minimum of 50lbs or more
* Must have excellent written and verbal communication, with particular emphasis during telephone calls, follow-ups, and in-person correspondence
* Ability to calculate basic math
* Must have valid driver license and be 18 years of age
* Working in a constant state of alertness and safe manner
* Must be able to work Saturdays
* Must be able to pass seven-year criminal background check
* Must be able to pass substance abuse testing
* Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**
Job Summary
Full Time
$77k-102k (estimate)
05/03/2024
05/16/2024
environmentalpestservice.com
Tampa, FL
50 - 100
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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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