SUNY Empire State seeks a full-time Operations Manager (State title: Staff Associate). As an integral part of the operations team, assisting in multiple areas with multiple projects. This position will act as the operational point of contact for the Saratoga Springs locations and will report directly to the Senior Director of Operations. The Operations Manager will be responsible for operational oversight in the following areas:

Bookstore Liaison

• Assist in setting up terms for online textbook purchases.
• Guide and assist faculty through the textbook adoption process.
• Research titles being used and potential titles for faculty as needed.
• Work with faculty in need of desk copies.
• Work as liaison between Bookstore Contractor staff and faculty to resolve unavailable title issues.
• Assist students in resolving various issues with the bookstore.
• Work with Student Accounts to get monthly billing payments to Bookstore Contractor.
• Oversee Online Bookstore financials for SUNY Empire.

Equipment Management Coordinator

• Oversee and assist with annual inventory of equipment and assets.
• Assist with entry of incoming equipment.
• Manages SUNY Empire Fleet reservations.
• Oversee and assist with Off Campus Use process for technology.
• Update ServiceNow and SUNY RAM inventory databases.
• Properly process and dispose of unneeded equipment following guidelines.
• Recommends new process for efficiency within department.
• Some statewide travel required for annual inventories.

Operations

• Acts as operational point of contact for Saratoga locations.
• Understands purchasing tools and regulations.
• Assists with purchasing and accounting within Department of Operations.
• Works as integral part of the operations team and assist in projects as determined by the Sr. Director of Operations.
• Reports to the Senior Director of Operation.

Central Services Oversight

• Oversees budget and purchasing for on campus print shop and mail room.
• Oversees SUNY Empire business machine (copier) contract.
• Analyzes print usage reports and monitors for print policy abuse.
• Oversees printshop and mailroom personnel, manages performance plans.

Required Qualifications:

• Bachelor's Degree
• Valid Driver's license
• Three (3) to five (5) years of experience in operations, with experience in budget and contract management
• Proficiency in MS Excel, Word, and MS PowerPoint
• Strong communication skills
• Ability to thrive in a fast-paced environment
• Experience with leading teams and working with internal and external stakeholders
• Advanced problem-solving skills
• Excellent interpersonal skills

Preferred Qualifications:

• Experience with higher education bookstore operations
• Experience within SUNY asset management and inventory process

Special Information:

• This position is located in Saratoga Springs, NY
• Travel to SUNY Empire locations across NYS will be required
• VISA sponsorship is not available for this position

Rank/Salary: SL4 / $63,000- $68,000

Empire State University is an EOE employer.

We are pleased to offer our employees an excellent benefit package which includes; NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT THE SAFETY AND SECURITY WEBSITE AT www.sunyempire.edu/safety-security.