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Looking to fill a 4 day a week front desk posistion at The Elliott House Inn. The posistion would allow for most weekend off, but we are a limited front desk staff, so willingness to help cover time off requests is required.
We are a small 26 room hotel located downtown on Queen Street.
Your responsibilities include traditional front desk/guest service duties and also requires assistance with folding laundry and setting up and maintaining our nightly wine and cheese reception.
Stop by for a tour or feel free to reach out with questions. We're looking to fill this position asap.
Are you tired of the same old boring view at the front desk of a hotel or office? If so, you have come to the right place! Imagine being the captain at the front desk and being able to make decisions and help guests have a memorable and wonderful stay while visiting Charleston! Here at Elliott House Inn, like our guests, our team members are able to soak in the beauty of downtown Charleston while being immersed in the operation of the only hotel located in the heart of the historic district.
We know that in order to create an exceptional guest experience, we have to first take care of our team. At Elliott House Inn we value our hard working team members, some of which have been here for over 20 years! We make it a top priority to ensure everyone feels valued and appreciated through various forms of recognition and professional development opportunities. While we are not a part of a bigger hotel chain, we are managed by Charlestowne Hotels, which is headquartered 15 minutes down the road, giving you that added connection with the corporate team if interested in furthering your career. With this company comes the team member access to employee travel discounts at any of their hotels nationwide along with numerous opportunities for career development and advancement locally and nationally! The perks of not being a branded hotel include having the flexibility to listen to various ideas from our team and being able to implement them accordingly to ensure a smoother operation for the overall team member and guest experience.
As a member of our Guest Services team we are looking for an individual who is reliable, punctual, ambitious, self-motivated, resourceful, has strong communication and problem solving skills, a willingness to learn and go above and beyond for our guests, along with someone who can work independently while also being an integral part of the entire Elliott House Inn team. Yes, those are a lot of traits, but we value well-rounded team members that we can count on, just like The Rock, who you know is always going to be there to save the day at the end of his movie! It is definitely an added bonus if you enjoy decorating and celebrating every holiday from National Donut Day to Halloween! And lastly, an added bonus that is unheard of at almost any other hotel is that we do not require you to stand for an entire 8 hour shift. We have a chair at our front desk and you get to sit down!
While we would love someone with front desk experience, we would be completely happy if we found the best person without experience that encompasses our values and positive vibes that we can train from scratch as well! So if any of this rambling is appealing to you and you want to be a member of our team, feel free to apply with your resume!
Note: Previous experience in a similar role or hospitality industry is preferred but not required.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 32 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
Accommodations
$28k-36k (estimate)
11/04/2023
07/18/2024
elliotthouseinn.com
CHARLESTON, SC
25 - 50
Private
ASHLEY FITSGERALD
<$5M
Accommodations
The job skills required for Guest Service Representative include Guest Service, Problem Solving, Planning, Flexibility, Hard Working, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.
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They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
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A guest service representative generally needs to have excellent communication skills.
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They work towards guests’ satisfaction by fulfilling their needs during their trip.
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Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
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Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
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Learn the basics, then move on to bigger things.
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Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
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Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
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