SUMMARY. The Guest Services Agent is responsible for providing quality guest services that include registration and check-out, hotel operations, bell and valet service. The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest name. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Review arrivals noting special requests, b...
SUMMARY. The Guest Services Agent is responsible for providing quality guest services that include registration and check-out, hotel operations, bell and valet service. The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest name. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Review arrivals noting special requests, b...
