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About EliseAI
EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them.
That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.
About The Role
EliseAI is looking for a Support Lead who will optimize our processes and manage a team of Support Specialists to provide exceptional service to our clients. You'll play a key role in shaping our customer experience as we continue to scale, ensuring smooth onboarding, effective incident management, and proactive problem-solving.
Responsibilities
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.
Job Compensation Range:
The salary range for this role is $140,000 - $170,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at HR@eliseai.com.
#li-onsite
Full Time
$98k-135k (estimate)
05/21/2024
07/20/2024
The job skills required for Support Lead include Customer Service, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Lead positions, which can be used as a reference in future career path planning. As a Support Lead, it can be promoted into senior positions as a Sales Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Lead. You can explore the career advancement for a Support Lead below and select your interested title to get hiring information.
If you are interested in becoming a Support Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Lead for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Lead job description and responsibilities
A support lead may assume other responsibilities of a team leader, like coordinating meetings and creating agendas.
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Although every business has their own process, lead generation often follows these stages.
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These categories are often used to help define the different stages a potential customer follows throughout the lead generation process.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Lead jobs
View more details on Support Lead salaries across the United States.
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Have better discussions with Posts.
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An opportunity to build different skills.
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Step 3: View the best colleges and universities for Support Lead.