Company Description. To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers. We’re barrel racers and river chasers. We’re honest. We’re helpful. And our families, our friends, and our communities are everything...
Outlier Customer Support Lead. About the Role. As our first customer service hire, you’ll play a pivotal role in building, shaping, and leading how we support our customers. You’ll build and optimize processes alongside external partners and our product team and ensure seamless interactions with our customers across channels, including email, phone, chat, and social media. Preferably, this candidate would live in New Orleans, Louisiana, and would...
As a. Customer Support Lead. you will work closely with the Customer Support leadership to help build a team of elite Customer Support Coaches. You will make our company motto of “more reservations, happier guests” a reality by providing outstanding support to our customers and coaches around the world. To drive this point forward, you will be responsible for reviewing and aligning your team’s productivity to our overall departmental goals. What ...