The Account Manager is responsible for achieving sales objectives consistent with assigned corporate volume and profit targets. The AM has direct account responsibility across a range of strategic and tactical accounts as defined by management.Job functions include gaining new accounts, increasing sales in current accounts and overall account management for the portfolio. The AM is the primary communication link between the Customer and Alphia and is responsible to ensure appropriate resources are available and communication channels are open to guarantee successful execution of Alphia and Customer objectives.
DESCRIPTION OF ESSENTIAL DUTIES:
Financial
oDirect and monitor execution of account plans to achieve volume objectives and key sales objectives as assigned by VP Sales.
oAssortment analysis by customer at item level to drive contribution margin.
oMonitor performance on a customer basis to assess capacity allocation and volume opportunity.
Execution
oLead new product innovation and project management in partnership with commercial and R&D teams.
oDevelop relationships with key customers and internal stakeholders to drive successful partnerships.
oEffectively manage administrative responsibilities including information requests, change management, competitive intelligence, expense reports, and others as assigned.
oDevelop persuasive business presentations to identify short-term and long-term opportunities.
Customer
oRespond promptly and effectively to new customer inquiries.
oWorks to strengthen relationship with Customer by building interpersonal rapport and maintaining regular contact in order develop sticky customer relationship.
oAnalyzes industry trends and competitive actions to develop alternative strategies and tactics to maintain and/or improve competitive advantage with customers.
oFrequent travel to support customer plant tours, trial runs, commissioning runs
Development
oWorks with VP Sales to assess personal development needs and develop the appropriate development/training plans to facilitate personal and professional growth.
oMonitors the planned execution with customer and capitalizes on emerging opportunities/progress in the coming fiscal year.
oUpdate job knowledge by participating in educational opportunities and reviewing company website and brochures.
QUALIFICATION REQUIREMENTS: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required).
• Education level: Bachelor's degree required.
• Experience: Three to five years sales experience, pet experience preferred
• Ability to show, promote, and sell products or services.This includes marketing strategy and tactics, sales influence and techniques, and sales control systems.
• Develop and maintain interpersonal relationships, think creatively, manage risk, and exhibit the curiosity for continued growth in industry and within the profession.
• Proficient in MS Office software, especially Excel, Word, and PowerPoint.
• Willing to work in a team environment and contribute to group goals.
• Excellent communication skills.Must demonstrate effective oral and written communication skills and the ability to work cooperatively with staff inside and outside the department.
• Ability to receive and provide instructions in a positive manner.
• Intermediate math skills to include ratios, percentages, addition, subtraction, etc.
• Demonstrated ability to handle multiple projects and details simultaneously.
• Ability to travel to trade shows and customer meetings frequently.