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Field Service Representative
Ecolab San Antonio, TX
$42k-52k (estimate)
Full Time | Durable Manufacturing 2 Months Ago
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Ecolab is Hiring a Field Service Representative Near San Antonio, TX

As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.

Nalco Water, an Ecolab Company, seeks aField Service Representativeto join its industry leading sales and service team. You'll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You'll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively-held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment.

What's in it For You:

  • You'll join a growth company offering a competitive pay and benefits

  • A company vehicle and cell phone

  • A long term, advancing career path in service, sales or management

  • Access to the industry's most innovative training programs

  • A culture that values safety first, including training and personal protection

  • Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do:

  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans

  • Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts

  • Provide technical support to customers; identifying and resolving customer challenges, escalating as required.

  • Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts

  • Install, calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts

Territory/Location Information:

  • Territory covers about a 60 mile radius of the surrounding area

  • Targeted accounts are within the San Antonio - Austin area

  • Less then 10% overnight travel required

As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.

Training programs are held in the field and virtually. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.

Minimum Qualifications:

  • High School diploma or equivalent

  • Possess a valid Driver's License and acceptable Motor Vehicle Record

  • Immigration sponsorship is not available for this role

Physical Demands:

  • Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions;

  • Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear;

  • Must be able to pass a drug screen and physical exam.

Preferred Qualifications:

  • Associate's degree or trade school certification

  • Demonstrated mechanical aptitude

  • Water treatment or specialty chemical industry experience

  • Working knowledge of boilers, cooling towers, and wastewater treatment systems

  • Experience working with Microsoft Office Suite

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$42k-52k (estimate)

POST DATE

03/20/2024

EXPIRATION DATE

04/29/2024

WEBSITE

ecolab.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

>50,000

FOUNDED

1923

TYPE

Public

CEO

CHRISTOPHE BECK

REVENUE

$10B - $50B

INDUSTRY

Durable Manufacturing

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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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