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East Cherry Creek Valley Water and Sanitation District (ECCV) has been sustaining our community by providing safe and reliable water since 1962. Sourced from the South Platte River and non-tributary aquifers, ECCV distributes water to approximately 65,000 customers in the eastern portions of the City of Centennial and unincorporated Arapahoe County. As the area has grown into a thriving district of homes, schools, and businesses, ECCV has been there, providing the water the community needs with excellence and efficiency.
At ECCV, our commitment begins with our people. Through cooperation, openness, and respect, our teams and departments collaborate to realize our shared mission of providing safe, reliable water to our community. At ECCV, we prioritize trust, teamwork, and communication. We encourage and support our employees by offering flexible schedules, including up to 3 days remote work after 6 months employment and an excellent benefits package that includes:
The Customer Service Field Representative is responsible for residential and commercial field work, reads water meters, and records water usage using automated systems; disconnects and restores water service; responds to and investigates a broad spectrum of issues surrounding no reads, high reads, water pressure problems, and leaks; replaces water meters and reading technology as needed; and performs inspections on meters, pits, lids, and domes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
KNOWLEDGE, SKILLS AND ABILITIES:
Requirements:
This position consists primarily of field work with reoccurring office work and requires occasional operation of a district vehicle to various work sites. Office work requires the ability to operate standard office equipment, such as computers, phones, photocopiers, and fax machines. This position requires the ability to sit for extended periods of time with hand/eye coordination: for repetitive motion and data entry. Position includes the occasional lifting and/or moving of items up to 50 pounds and regular lifting of 10 pounds of office items. Field work includes exposure to all weather conditions and working in potentially hazardous environments. This position requires full range of physical motion with hand/eye coordination: for frequent standing and walking including on uneven terrain; for the use of tools and equipment to climb stairs, equipment and ladders. Position includes the regular lifting of 20-50 pounds of equipment and tools. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position pay range: Min $46,700/yr. -Max $67,700/yr. Pay based on qualifications and experience. ECCV is an equal opportunity employer.
Full Time
$38k-47k (estimate)
05/15/2023
04/23/2024
The job skills required for Customer Service Field Representative include Customer Service, Billing, Troubleshooting, Coordination, Communicates Effectively, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Field Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Field Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Field Representative positions, which can be used as a reference in future career path planning. As a Customer Service Field Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Field Representative. You can explore the career advancement for a Customer Service Field Representative below and select your interested title to get hiring information.