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East Cherry Creek Valley Water and Sanitation District (ECCV) has been sustaining our community by providing safe and reliable water since 1962.
Sourced from the South Platte River and non-tributary aquifers, ECCV distributes water to approximately 60,000 customers in the eastern portions of the City of Centennial and unincorporated Arapahoe County.
As the area has grown into a thriving district of homes, schools, and businesses, ECCV has been there, providing the water the community needs with excellence and efficiency.
At ECCV, our commitment begins with our people. Through cooperation, openness, and respect, our teams and departments collaborate to realize our shared mission of providing safe, reliable water to our community.
Various plans and elections will have little to no premium cost to employees.
The Part Time Customer Service Representative's primary responsibility is to handle all types of customer interaction including phone calls, walk-ins, email, and chat while providing excellence in customer service.
The position is designed to support the phone rotation staff for PTO, meetings, lunches, and time offline to complete projects and tasks.
A typical schedule for this position will be 5 hours a day from 12 : 00pm - 5 : 00pm or 10 : 00am-3 : 00pm M-F, dependent on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
KNOWLEDGE, SKILLS AND ABILITIES
dependable and able to maintain confidentiality; complete multiple tasks effectively and in a timely manner.
Ability to exercise sensitivity in customer interactions; listen well and effectively communicate verbally and via email;
handle stressful situations with tact and professionalism.
REQUIREMENTS
WORKING ENVIRONMENT AND PHYSICAL ACTIVITIES
This position consists primarily of office work and requires occasional operation of a district vehicle to various work sites.
Office work requires the ability to operate standard office equipment, such as computers, phones, photocopiers and fax machines.
This position requires the ability to sit for extended periods of time with hand / eye coordination : for repetitive motion and data entry.
Position includes the occasional lifting and / or moving of items up to 50 pounds and regular lifting of 10 pounds of office items.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position pay range : $40.000 / yr.- $60,000 / yr . Pay based on qualifications and experience. ECCV is an equal opportunity employer.
Last updated : 2024-03-24
Full Time
$39k-49k (estimate)
03/26/2024
06/24/2024
The job skills required for Customer service representative include Customer Service, Commitment, Billing, Microsoft Office, Coordination, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.