35 Customer Success Manager Jobs in Sydney, FL
Ebas Group is Hiring a Customer Success Manager Near Sydney, FL
- Earn $80,000 - $110,000 pa Super Uncapped Commission
- Join Australia's leading Research, Advisory and Events company within the Technology space experiencing double-digit growth
- Hybrid and flexible working environment
- Build, develop and manage relationships with a variety of clients in IT & Business leadership roles, ensuring they are successful in the utilisation of their subscription
- Introduce Research & Advisory services and capabilities to new clients as well as communicate value to decision-makers
- By becoming a true partner to your clients, you will identify opportunities for account retention and growth through contract expansion, introducing new services and products
- Facilitate client calls and engagements in order to surface client priorities, and recommend a program of action that drives high value and return of investment on their subscription
- Conduct regular retention and bright spot analysis of client book of business that provides insights into performance and key client engagement metrics
- Assist with all onboarding of clients
- 2 years of consultative Sales or Account Management experience
- Strong executive presence, intrinsic drive, natural curiosity and coachability
- A desire to make a difference and over-deliver on promises and customer expectations
- Bachelor’s degree is required, Masters or advanced degree is a plus
- Track record of overachievement on goals or quotas
- Proficiency in account planning and an understanding of territory management
- Comfortable influencing and building trust-based, value-added relationships with senior executive
- Fantastic Earning Potential | Excellent Opportunity
- Generous performance-based rewards
- A large and clearly managed account patch
- Freedom, trust and autonomy
- Great Work Culture | Flexible, Hybrid and collaborative
- Full-time role | Ongoing Training & Career Development
Job Summary
Full Time
$97k-137k (estimate)
03/29/2024
05/28/2024
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
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