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Magical Destinations Travel
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Remote Customer Success Manager
$75k-104k (estimate)
Full Time | Transportation 1 Month Ago
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Magical Destinations Travel is Hiring a Remote Remote Customer Success Manager

We are currently seeking an agent to join our team. As a family-owned agency, we take pride in providing the most customized and personalized services for all types of vacations. As an agent with us, you will work with a variety of vendors to plan vacations ranging from theme park vacations, honeymoon getaways, destination weddings, bachelorette parties, cruises, all-inclusive resorts, and much more. Your main goal is to make every vacation stress-free and enjoyable for our clients. We are looking for someone who is dedicated to providing top-notch customer service, has excellent communication and organizational skills, and is comfortable working in a fast-paced environment.Responsibilities: • Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc. • Diagnose the clients' specifications and suggest suitable travel packages and/or services • Organize travel from beginning to end • Supply travelers with pertinent information and useful travel material • Collect deposits and manage client payments • Use promotional techniques and prepare promotional material to sell itineraries and tour packages • Handle unforeseen issues and determine eligibility for credits/refunds • Maintain relationships with key persons • Keep financial statements and documents • Ask for help and guidance when needed • Proficiency in English; multilingualism is a plus • Exemplary sales skills and customer oriented approach • Well versed in various areas of travel (Domestic, international, business, holidays, groups, individual, etc) • Ability to present, persuade and communicate effectively • Demonstrate ability to handle crisesBenefits:
• Travel perks • Opportunity to work with the best vendors • Flexible Schedule • Full training is provided so no experience is necessary Requirements:• Must have a reliable internet connection computer or smartphone • Must be available to attend live and recorded trainings and meetings • Must be self-motivated, have a positive attitude, and will be willing to learn and adapt • Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences This is a 1099 position. By applying, you acknowledge that you are aware this is a commission-based, 1099 position. • Flexible schedule Schedule: • 4 hour shift • Day shift • Monday to Friday • Weekends as needed

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$75k-104k (estimate)

POST DATE

03/10/2024

EXPIRATION DATE

05/09/2024

WEBSITE

magicaldestinations.net

HEADQUARTERS

Phoenix, AZ

SIZE

<25

INDUSTRY

Transportation

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The following is the career advancement route for Remote Customer Success Manager positions, which can be used as a reference in future career path planning. As a Remote Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Success Manager. You can explore the career advancement for a Remote Customer Success Manager below and select your interested title to get hiring information.

Trigenx
Remote | Full Time
$80k-106k (estimate)
1 Month Ago

If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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