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Customer service representative
$33k-41k (estimate)
Full Time 3 Months Ago
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Easterseals-Goodwill is Hiring a Customer service representative Near Billings, MT

TEXT GoodwillJobs’ to 314-665-1767 to apply Apply at : www.esgw.org / jobs Greets and assists guests and / or donors.

Retail duties will include replenishing stock and / or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean.

Performs duties according to the established Best Practices of ESGW.

The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs.

Must be cross-trained and assist in all aspects of retail operations, as directed.

Duties include, but are not limited to :

  • Ensures guest service standards are met.
  • Utilizes the Guest Ready book to help keep the store clean and organized.
  • Acknowledges and greets guests who come within 10 feet.
  • Asks guests to Round-Up to generate funds to support programs.
  • Accurately processes guest merchandise-return transactions.
  • Witnesses Team Member purchases, according to policy.
  • Completes quarterly Safety Analysis.
  • Monitors potential safety hazards, reports them, and helps correct them.
  • Assists with Asset Protection measures by acknowledging guests and alerting supervisors / managers of suspicious behaviors.
  • Applies Guest Service standards; providing clean and organized work area at check stands.
  • Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team. Requirements
  • Knowledge of merchandise, cash register operations, and change-making.
  • Ability to work with people having different abilities.
  • Able to perform repetitive tasks independently.
  • Knowledge of current trends helpful.
  • Must be able to work flexible hours, days, evenings, and weekends.

Available to work all shifts (weekends and nights a must).

All positions require the completion of a background check.

Acknowledging or having criminal convictions does not constitute an automatic bar to employment. Physical Requirements

Requires standing, stooping, bending, and carrying for entire shift (excluding break times).

Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.

Requires standing, stooping, bending, or carrying for extended periods.

Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.

Requires tolerance to extreme changes in temperature and humidity.

  • Ability to move independently or with reasonable accommodation within the facility and community.
  • Applicant must be physically and mentally able to perform all job requirements.
  • Able to stand, stoop, bend, or carry for extended periods.
  • Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
  • Able to go up and down steps.
  • Tolerance to extreme changes in temperature and humidity. Experience
  • 0-2 years
  • High school / Equivalent
  • Knowledge of merchandise, cash register operations, and change-making.
  • Ability to work with people having different abilities.
  • Able to perform repetitive tasks independently.
  • Knowledge of current trends helpful.
  • Ability to work flexible hours, days, evenings, and weekends.
  • Medical, Vision, Dental, and Voluntary Products
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan up to 4% contribution
  • Tuition Assistance
  • Flexible Spending Health Savings Accounts
  • 10% Discount on ESGW Services
  • Employee Wellness Program
  • 30% Discount at Goodwill Stores Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ( PSLF ) program.

Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and welcomes all qualified applicants.

We are dedicated to ensuring a fair and equitable recruitment process.

We are committed to providing an inclusive and welcoming environment for all members of our team and candidates seeking employment with us.

We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We strive to create a workplace where individuals from all backgrounds and experiences can thrive and contribute their unique perspectives to our mission.

If you require an accommodation during the application process, please let us know, and we will make every effort to provide the necessary support.

Last updated : 2024-05-18

Job Summary

JOB TYPE

Full Time

SALARY

$33k-41k (estimate)

POST DATE

02/27/2024

EXPIRATION DATE

08/18/2024

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The job skills required for Customer service representative include Customer Service, Guest Service, Asset Protection, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.

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