Operations Manager - Charlotte, NC.

DAILY:

• Check all manifests scheduled for delivery
• Make sure all drivers are present and understand their assignments for the day
• Arrange for a substitute driver if a driver is absent
• Review driver call in log from previous day for picking and loading errors
• Ensure RMA’s are reconciled correctly.
• Solve problems from the night shift the day before
• Run manifest reports for the day
• Run payroll reports for the day
• Assign cycle counts and bin verifications
• Check the warehouse for housekeeping and safety
• Oversee activity of day shift including receiving, inventory movement
• Interface with sales on problems and special requests
• Perform start of day function to release orders for processing and shipping
• Track the progress of trucks as they make deliveries during the day (Fleetmatics)
• Interface/communicate with drivers all day on problems, discrepancies, sales request for “ETA”
• Set up trucking schedule for the following day
• Solve any trucking mechanical problems including working with our leasing company
• Solve any building problems (lighting, plumbing, a/c heat, repairs, additions, etc.)
• Maintain appropriate staffing levels in warehouse to handle workload.
• Coordinate with vendor on warehouse forklift repairs as needed
• Monitor and order warehouse supplies as needed
• Set up and finalize the daily truck routes in the routing software
• Contact drivers with overview of their route for the next day
• Solve any building problems (ie: lighting, plumbing, ac/heat, repairs, additions, etc.)
• Hire, orient, train, and supervise all warehouse employees 
• Conduct performance reviews as required
• Review/approve all repair and/or supply invoices
• Oversee Rollform, Shear, Saw and PVC Coating production and maintenance
• Monitor warehouse ADP punches and approve time daily/weekly
• Solve problems

WEEKLY

• Review the payroll report for accuracy, hour's worked, overtime, vacations, sick days, etc 
• Arrange for scrap dumpster (Southern Metal) to be emptied
• Check all warehouse supplies for possible reorder
• Order any truck supplies like straps, tarps, bungies, etc
• Meet with Second Shift Supervisor about any issues
• Hold meeting on productivity, housekeeping, shipments, safety, etc
• Follow up on monthly Safety Skills training not completed for the warehouse and drivers
• Solve problems

WHEN NEEDED

• Complete monthly OSHA inspection report
• Certified Forklift Trainer 
• Train and certify warehouse employees on forklifts / Maintain files
• Solve problems

Note: The responsibilities are not limited to the list above. Duties will change as required for the position.