105 IT Support Specialist Jobs in San Antonio, TX
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Dunhill Professional Search is Hiring an IT Support Specialist Near San Antonio, TX
Job Details
IT Support Specialist
SATX
Active Secret Clearance
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
- Implements routine changes on production systems per direction and guidance from Administrators.
- Supports the integration of new technologies into existing infrastructure.
- Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
- Deploys standard repeatable build outs.
- Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
- Supports routine backup strategies and disaster recovery tests.
- Reviews system performance indicators and raises issues to more senior level team members.
- Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
- Maintains third-party tools.
- May make proactive suggestions for service improvements.
Minimum Qualifications
- HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
- 0-2 years of experience in information technology, systems administration or other IT related field.
Other Job Specific Skills
- Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
- Applies standard methodology, techniques, procedures and criteria.
- Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
- Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
- Strong customer service skills.
- Experience with cloud infrastructure, digital workspace, and storage technology a plus.
#cjpost
Job Summary
Full Time
Business Services
$67k-82k (estimate)
09/09/2023
05/08/2024
dunhillrockport.com
Rockport, TX
<25
Business Services
Related Companies
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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Some employers may accept IT support specialists without formal education who have computer experience and certification.
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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.
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