99 Support Specialist Jobs in San Antonio, TX
Conn's Home Plus is Hiring a Support Specialist Near San Antonio, TX
NOW HIRING! Conn's HomePlus! Agency Support Specialist
Overview - The Agency Support Specialist role is to provide rich support and maximize results for Agency Management. Agency Support Specialist will help in providing and maintain the relationship with 3rd party outsourced agencies in regards to Latitude and AIM (Agency Interface Management) including, but not limited to system set up, maintenance, realignment, and allow for efficient use of all account placements, organizational effectiveness and performance.
Key Duties & Responsibilities The Agency Support Specialist’s responsibilities include, but are not limited to:
- Media pull
- Zip account documents
- Loading zip files to SFTP sites
- Recall multiple accounts individually and in batches
- Place multiple accounts individually and in batches
- Research accounts that are not placing due to conditions on account
- Validate placements and recalls
- Gather placement and recall requirements
- Respond to account inquiries for placed accounts
- Create exception reporting
- Audit accounts placed
- Troubleshoot AIM issues
- Assist with invoicing, researching discrepancies, and reconciliations
- Maintain service levels
- Other duties as assigned
Required Experience
- Education – High School Diploma or Equivalent
- Proficiency in Microsoft suite of products (Word, Excel, PowerPoint, Access, and others)
- Flexible and open to change in a high volume, fast paced environment.
Preferred Experience
- Minimum 2 to 3 years related experience.
Skills & Abilities
- Work well independently as well as in a team environment
- Strong organizational, multi-tasking and time management skills
- Detail oriented with analytical, critical thinking, and problem solving skills
- Interpersonal, verbal, and written communication skills.
- Self-motivated, goal oriented, resourceful, and driven personality.
Working Conditions
- Work is performed in an office call center environment.
- May require prolonged periods of sitting/standing.
Job Type: Full-time
Pay: $15.50 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Work Location: In person
Job Summary
Full Time
$57k-72k (estimate)
05/01/2024
08/27/2024
The job skills required for Support Specialist include Problem Solving, Written Communication, Time Management, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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The specialists work along with the staff members to supervise the assigned projects by an organization.
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The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
04/18/2022: Galveston, TX
Tech support specialists need good communications skills.
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Gain experience with operating systems.
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Learn Relevant Tech Skills and Gain Experience.
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Step 3: View the best colleges and universities for Support Specialist.
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