DEPARTMENT: RETAIL SALES

REPORTS TO: GENERAL SALES MANAGER

PURPOSE :

The Sales Manager is responsible for managing the daily activity and sales performance of the sales consultants. Serves daily in an active capacity managing the showroom traffic, and all other sales source traffic to optimize sales opportunities. Assist the GSM in the management of inventories, ensuring optimal inventories for sales effectiveness.

ESSENTIAL DUTIES :

Management Related:

Accomplish sales objectives and departmental goal through effective planning and execution of sales strategies

Utilize sales tools to effectively make outbound communications with clients

Conduct training and coaching through training and coaching initiatives; report utilization

Meet Daily with the GSM to review and discuss mutual goals and performance vs. objectives

Continually self-educate as to federal, state and local regulations affecting the sale or lease of new vehicles. Seek GSM or GM assistance when needed.

Personnel Related :

Train, motivate, coach and counsel Sales Representatives to performance standards as set forth by Dealership policy and procedure

Direct the daily activities of all department employees to achieve sales objectives

Manage the efforts of Sales Representatives in support of Customer Care and related CSI performance

Continuously communicate with Sales Representatives to ensure that Dealership policies and procedures are adhered to

Review all Sales Representatives performance as indicated in CRM reporting

Assist in the development and implementation of programs or training for Sales Representatives unable to reach their objectives

Conduct daily/weekly Sales Training as directed by GSM

Coach and counsel with Sales Representatives on manufacturer and Dealership programs that can increase vehicle sales, gross profits and F&I penetration

Collaborate with other departments for teamwork and overall Dealership performance

Customer and Department Related and Other:

Recommend to the GSM, market driven New Vehicle inventory to be carried by model, engine designation, equipment, options and availability

Develop, implement and execute the use of inbound and outbound Customer Relationship Management tools and resources

Take active role in assisting Sales Representatives during the Customer Agreement Process; close sales

Monitor New Vehicle Delivery process as outlined in M-B New Vehicle Delivery Guide

Assist in the development of advertising and marketing campaigns, merchandising and promotions

QUALIFICATIONS:

High-Line Sales Management Sales Manager Experience 2 Year Minimum. High school diploma or equivalent. Ability to understand and use written, electronic and verbal communications. Minimum of two years of automotive sales experience. Supervisory experience preferred. Valid in-state Drivers License. Professional personal appearance. Excellent communication skills. Highly effective sales negotiation skills.

WORKING CONDITIONS:

The Sales Manager works both indoors and out, moving about the Dealership facility and vehicle displays to communicate with Sales Representatives and Customers. He/she works closely with the Pre-owned Vehicle department and the F&I department to process paperwork and to review sales. Must be able to operate a vehicle as shipped by the manufacturer in a safe manner as required for inventory management responsibilities. Weekend, evening and holiday hours may be required and are market driven.

Job Type: Full-time

Experience:

High-Line Sales Management: 2 years (Required)

Location:

Nashville, TN (Required)

Job Type: Full-time

Pay: $150,000.00 - $250,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Weekends as needed

Travel requirement:

• No travel

Ability to Relocate:

• Nashville, TN 37217: Relocate before starting work (Required)

Work Location: In person