At North Point Hospitality (NPH), we serve our guests and each other with enthusiasm and warmth. NPH will keep You Pointing North with internal advancement opportunities, a communications platform by Beekeeper where you can share your ideas and access information, and a comprehensive Group Benefits package. Need money now? Access your pay on-demand using the Rain payment management system!

Essential Functions

 Supports hotel(s) as assigned in a general Human Resources capacity, including upholding the company culture.

 Advises, counsels and updates managers, supervisors, and employees on company policies, procedures, benefits & wages, and other topics related to employment life.

 Provides coaching support with a focus on direct manager effectiveness and communication.

 Ensures employee participation in orientation to include insight into NPH policies/ procedures, Employee Handbook, systems and processes.

 Acts as first point of contact to employees and management in the use of Human Resources programs and processes

 Addresses employee requests, inquiries and concerns; delivers prompt and appropriate counsel and guidance to employees and management.

 Facilitates company response to unemployment claims. Coordinates all unemployment matters (hearings & filings); maintains accurate and thorough records of all employee terminations.

 Maintains and ensures personnel file and records are in compliance with local regulatory and corporate requirements, while remaining abreast of changing laws and employment related policies.

 Performs weekly new hire documentation edits.

 Performs various tasks related to full-cycle recruitment efforts.

 Assists with employee relations including performance management, complaints, and conflict resolution.

 Collects and reviews payroll data; edits and ensures accuracy.

 Processes manual checks as requested.

 Completes census and requests for information and data as required.

 Provides support for training and workplace safety adherence.

 Administers FMLA/ WC /ADA protected leave processes.

 Supports the company culture in the deployment of employee engagement programs, recognition programs, and initiatives to sustain a culture and employee engagement.

Supervisory Responsibility: None

Work Environment: Professional work environment, which requires frequent collaboration and interaction with multiple departments as well as with external vendors and guests.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:

 Bachelor’s degree

 3-5 years related experience especially in HR Management

 PHR/SHRM-CP desired

 Hospitality experience desired

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Frequent sitting with computer use requiring close vision, repetitive motion; occasional lifting, bending

Core Manager Competencies: North Point Hospitality Managers are expected to exhibit the following behaviors in the execution of their job duties:

• Act with Managerial Courage

• Anticipate and address department needs

• Build an effective team

• Communicate effectively

Other competencies required for success in this role:

• Professionalism

• Ability to delight internal and external customers by anticipating needs and responding timely in a friendly, helpful manner

• Consistently caring and respectful attitude toward employees and guests

• Act as gracious host to all guests, employment candidates or vendors

Licenses & Certifications

• SPHR
• PHR

Behaviors

• Team Player: Works well as a member of a group
• Functional Expert: Considered a thought leader on a subject
• Loyal: Shows firm and constant support to a cause
• Dedicated: Devoted to a task or purpose with loyalty or integrity