Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

Duties:
- Communicate with customers via phone and in person.
- Demonstrate excellent phone etiquette and professionalism in all customer interactions
- Upsell products
- Provide outstanding customer service

Skills:
- Excellent communication skills, both verbal and written
- Strong phone etiquette and ability to handle challenging customer situations with empathy and professionalism
- Exceptional customer service skills with the ability to actively listen and understand customer needs
- Ability to work in a fast-paced environment while maintaining attention to detail

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service. If you have the required skills and enjoy working in a dynamic team environment, we would love to hear from you.

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed
• Weekends only

Work setting:

• In-person

Ability to Relocate:

• Wilmington, NC: Relocate before starting work (Required)

Work Location: In person