Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

This position Talent Program Manager is both a strategic and hands-on role researching, preparing, launching and driving the evolution of critical talent initiatives such as Performance Management, Talent Review and Succession Planning across the business. The role is critical in advising and consulting the leadership team on the best practice design, roll out and enablement of our business leaders, to successfully drive improvement in our talent assessment and development approach. 

As a Talent Program Manager, you will work in interlock with senior leaders of specialist functions such as Talent Development, People Operations and our Talent, Culture and Experience teams developing and executing HR strategies to drive organizational effectiveness. The ability to bridge the gap between HR business partnering and overall company performance will be essential in this role.

The ideal candidate for this role has successfully supported talent initiatives and performance management, as well as having exposure to the HR Business Partnering organizations. 

This position is an individual contributor role reporting to the Sr Director, HR Business Partners.

Responsibility

• Identify, create/improve and oversee the implementation of the processes that support and enhance employee performance as per the company’s objectives
• Develop HR strategy, solutions and strategic plans to optimize and improve our talent portfolio
• Gather and assess business intelligence and the necessary data to assess employee performance and support HRBPs to identify individual and departmental talent concerns and development barriers
• Establish a two-way communication channel to receive employee/manager feedback on talent program initiatives
• Facilitate organizational diagnosis and metrics to drive organizational effectiveness
• Act as a catalyst for change; design and direct best-in-class talent programs such as Performance Management, Talent Review and Succession Planning
• Develop robust talent management oversight to drive culture change initiatives to attract, retain, develop, and engage talent in critical roles 
• Provide HR practitioners with insightful training practices to optimize our talent initiatives
• Partner with HRBPs and ERBPs on talent programs, enabling them to successfully deliver exceptional client engagement and employee experience
• Lead process and program improvement initiatives to drive cross-functional HR workstreams

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic 

• 8 years of HR Programs or Business Partnering experience in SaaS companies with a Bachelor’s Degree
• 5 years of experience related to designing, building and executing programs related to performance and talent management
• Experience delivering, influencing, and executing new strategies and tactics using sound analysis and impact metrics to support people related decision-making

Preferred 

• Strong project management skills with the ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals in a fast-changing environment
• Experience acting as a trusted advisor/consultant that can influence without authority
• Experience with setting/delivering against ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial and error iterations and constantly improving
• Great communicator and team-worker comfortable navigating global organization structures and aligning objectives with cross-functional teams.
• Strong solutions’ focus and being comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
• Experience in building, maintaining and developing strategic talent programs
• Knowledge and awareness of performance management and talent assessment systems, tools and techniques

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $118,300 - $182,775 base salary

Washington and New York (including NYC metro area): $111,600 - $162,625 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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