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Program Manager
$140k-187k (estimate)
Full Time 2 Months Ago
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Catholic Charities of San Francisco is Hiring a Program Manager Near San Francisco, CA

ORGANIZATION SUMMARY:
Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease - to name a few – with compassion and services of highest quality.
PROGRAM & POSITION SUMMARY:Treasure Island Child Development Center (TICDC) is a high-quality Child-Development Center. As a Child Development and Preschool program, the educational services address the social emotional development, cognitive and physical development of children through a social justice teaching lens by providing developmentally appropriate enriching curriculum through a relationship-based model. Serving families with children 3 months to 5 years of age, TICDC provides a secure and stimulating environment. A typical enriched day program combines the best in early care and education with family support activities and effective resource and referral.
The Program Manager [PM] is responsible for all Enrollment procedures and must be proficient in CA Department of Education requirements, including but not limited to maintaining and updating the Early Learning Scholarship (ELS) waitlist, scheduling and leading tours, enrolling children according to regulations, file compliance and oversight, as well as leading the Parent Advisory Committee. The Program Manager in coordination with the Program Director, coordinates daily operation and implementation of programmatic activity for all children in the Center [TICDC].
ESSENTIAL DUTIES & RESPONSIBILITIES:Under direct supervision from Director, the Program Manager shares responsibility for day-to-day operation and Center management of all activities and functions in a designated program area or department, including but not limited to developing, implementing and evaluating program policies, procedures and standards; determining program service levels and enhancements; as required developing and monitoring program budgets; providing technical advice and/or supervision to staff, other departments, the public and other agencies, and performs related work as required.
  • Develops and directs the implementation of goals, objectives, policies, procedures and work standards where applicable for the assigned program; interprets and complies with all applicable federal and state regulations.
  • Monitors and directs or performs day-to-day operations of the assigned program to ensure that policies and procedures are being followed, that goals and objectives are met, and that services and projects are being accomplished efficiently and effectively; takes corrective action as necessary and, where subordinates are present.
  • Confers with, and represents the program and the department in meetings with other City departments and divisions; including but not limited to: a variety of public entities, businesses, community groups and organizations; fosters collaborative working relationships to the benefit of the program and the department.
  • - Supervisory Responsibility - Plan, organize, direct and guide the activities of team members. Participate in hiring, training and performance evaluations.
    • Service Area: In concert with the Program Director develop, maintain and improve standards for client service and written procedures and protocols for services; insure timely and accurate outcomes data entry.
    • Communication: Consistently practice effective mission-based communication across all levels throughout the organization and programs.
    • Leadership: Participate as a member of an organization-wide Management Team to deliver the highest quality of services in keeping with the mission, vision and values of the organization.
    • Employee Development: Manage the time usage and recording of reporting staff to include training, disciplining, scheduling, directing, developing, and performance management of employees.
    • Establish rapport and develop and maintain working relationships with human service agencies, funders, community members, participants, providers and other non-profit agencies
    • Maintain citywide ELS database for enrollment and other databases for reporting, as well as enrolling children according to Ca. Dept of Education, Ca Department of Social Services, and Department of Early Care regulations.
    • Maintains child files according to Ca. Department of Education and Ca Department of Social Services regulations.
    • Work cooperatively with all staff members in a supervisory capacity, and helps promote positive and harmonious communication in all aspects of center operations. Participates in on-site and off-site learning opportunities in accordance with a professional development plan and in professional growth activities.
    • Works with Program Leadership to create and implement California Department of Education program goal setting, DRDP goal setting for program and implementing a timeline for completion.
    • Implement program of food service according to center policies and established food handling and nutritional guidelines and a written menu.
    • Is familiar with Community Care Licensing regulations and assures classroom and complies with including ratios, sign in sheets are completed daily, and daily health checks are done.
    • Actively collaborates with parents/guardians in an ongoing and positive manner to support each child’s development as well as to involve family in classrooms and center activities.
    • Other duties as assigned.
    • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
    QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    Education & Experience:::
    • Must have knowledge of CDE/CDSS regulations and file requirements
  • CA ECE Site Supervisor Permit required / or equivalent plus 24 ECE Units or BA College Degree plus minimum 24 ECE Units/ equivalent. Three of the required units shall be in administration and two in adult supervision; five years of teaching experience are required. BA/BS preferred but not required
    • Minimum of 3 years documented relevant experience
    • Complete 15 hours of Health and Safety training, pursuant to Health and Safety Code Section 1596.866
    • Understands rationale and procedure for child abuse reporting as mandated by state law and the responsibility for action as a mandated reporter.
    • Must be certified in Pediatric CPR and First Aid.
    Knowledge, Skills & Abilities::
    • Achievement oriented.
    • Must demonstrate an understanding of child development theory and practice and experience with class planning and implementation, as well as experience conducting observations of children and teaching staff.
    • Knowledgeable of social issues, such as poverty, violence, racism, that impact children and families.
    • Knowledge about child development and is able to recognize deviation from the norm.
    • Understands emotional and social development including the emergence of identity and self-esteem.
  • Ability to control groups of children in structured and unstructured childcare environments.
  • Understanding of the needs of the working-poor and marginalized communities of color.
  • Ability to supervise others, display healthy leadership skills
  • Ability to remain calm under pressure display organizational skills.
  • Ability to work cooperatively in a program with limited resources.
  • Ability to be punctual and responsible, ability to work in a fast-paced environment and manage competing demands.
    • Bilingual in Spanish and/or Chinese dialect preferred but not required.
    • Understands and uses universal health precautions.
    • Ability to provide for the care and safety of children without physical or verbal, exploitation or prejudice.
    • Ability to communicate positively and actively develop ongoing interaction with parents in order to discuss daily activities.
    • Customer oriented.
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
    Prerequisites Required Prior to the First Day of Employment::
    Fingerprints: Required:
    TB Screening – Negative Tuberculosis Test: Required:
    First Aid Certificate: Required:
    COVID-19
    Proof of Vaccination:
    Council on Accreditation (COA) roles:Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.
    Is responsible for accurate and timely submission of case records.
    Serves on a quarterly case record review committee for Performance and Quality Improvement
    Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.
    PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    • Frequent :bending, standing, stooping, kneeling, reaching, twisting, and walking.
    • Intermittent lifting, pushing, and pulling.
    • Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
    • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
    • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
    • Driving is not required for this position.
    WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. :
    • Exposure to children ages 3 months to 5 years of age
    • Noise level in work environment is usually moderate
    • The work environment includes contact with many children, who may be loud and at times behaviorally challenged.
    • Contact with clients who may have behavioral and psychiatric problems including shouting, use of profanity and inappropriate behavioral choices. May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self harm and violence.
    • Noise level in work environment is usually moderate and consistent with a normal office setting.
    • Occasionally exposed to perfume or scents in personal care products used by clients.
    • Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is reviewed frequently. The employee performs a variety of routine work within established policies and procedures, and receives instructions on assignments, new policies, or projects.
    • The work environment is a typical office environment.
    • Occasional need to interact with clients that may be expressing anger both appropriately and in appropriately.
    • The worker is occasionally exposed to cleaning products.
    • The worker is regularly exposed to arts and crafts supplies that may contain an odor such as non-toxic paint, glue, permanent markers, dry erase markers and crayons.
    • The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
    • The work environment includes traveling using various modes of transportation.
      • Exposure to outside weather conditions
    DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.
    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA
    CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.
    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Job Summary

    JOB TYPE

    Full Time

    SALARY

    $140k-187k (estimate)

    POST DATE

    02/10/2024

    EXPIRATION DATE

    05/06/2024

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