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Join the Delta Family
Work hard. Be honest. Play hard. Take a vacation. Give back. And repeat. At Delta Medical Systems, we are collaborative, empowered, and purposeful. When you join the Delta family, you’ll get more than just a paycheck.
You’ll become part of a winning team with colleagues who have your back. You’ll gain flexibility and have time to spend with family and friends. You’ll grow personally and professionally as you help transform care delivery and patient experience. And best of all, you will change lives as your contributions lead to better diagnoses, treatment, and overall health.
Learn more about working at Delta: https://www.deltamedicalsystems.com/join-our-team/.
Your Opportunity
Delta gives customers the best of both worlds: a close-knit team with extraordinary service, and Siemens’ world-class medical imaging products.
Delta Medical Systems is looking for an enthusiastic and skilled problem-solver to join our team as a Customer Support Specialist. You will be an integral part of our Customer Support Center by fielding calls and questions as well as assisting with creating purchase orders, logging service events and assisting with other internal service administrative functions.
You will work with both our internal and external partners in a team environment and independently while assisting in the continued growth of our 40 year old company.
The hours for this position will be Monday-Friday 8AM-5PM , a hybrid remote experience is offered once the initial training period is completed.
Responsibilities
Qualifications
Benefits
As a family-first company, Delta Medical Systems offers a highly competitive compensation package, including paid vacation, personal time, and eight holidays per year. Delta also offers:
Equal Employment Opportunity: Delta Medical Systems provides equal employment opportunities to all employees and applicants for employment, without regard to race, creed, color, religion, sex, age, ancestry, national origin, disability, genetic information, military service, sexual orientation, marital status, arrest and conviction records, the use or nonuse of lawful products off the employers’ premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters, or any other characteristic protected by law. In addition, this policy of equal opportunities applies to all terms and conditions of employment. This includes, but is not limited to, hiring, promotion, transfers, demotions, discipline, termination, layoff, leave of absence, compensation, and training.
Full Time
Wholesale
$44k-56k (estimate)
01/18/2024
05/02/2024
deltamedicalsystems.com
BROOKFIELD, WI
25 - 50
1979
JAMES ZIEBART
$10M - $50M
Wholesale
Delta Medical Systems is a family-focused healthcare partner. We exclusively sell and service Siemens Healthineers medical imaging equipment in select markets across the United States. Delta specializes in serving rural and community hospitals, outpatient clinics, and ambulatory surgery centers. Our growing team of sales experts, project managers, service engineers, and support staff enjoy a collaborative and fun-loving corporate culture. Working together, we empower our partners with the best imaging technology to improve community health. As a Siemens Healthineers Advanced Partner, we provid...e premium medical imaging systems for detection, diagnosis, pain management, surgery, womens health, and other clinical specialties. From reducing patient dose exposure to enhancing productivity and profitabilityour dedicated team of experts identifies effective, patient-focused solutions to drive businesses forward. Delta Medical Systems is an equal opportunity employer. We celebrate diversity and were committed to creating an inclusive environment for all employees. We offer a competitive salary and benefits package for qualified individuals who exemplify our core values of Service, Integrity, Creativity, and Excellence.
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The job skills required for Customer Support Specialist include Customer Service, Microsoft Office, Life Insurance, Written Communication, Organizational Skills, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They are also responsible for conducting surveys on the products or services and communicating customer feedback.
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A Customer Support Specialist will also replace products or process payment refunds as needed.
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They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Ensure that customers understand the resolution and provide on-going education to customers.
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Compile and analyze customer requirements to give the best advice and resolve their query.
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Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.