Directs, administers and coordinates the operations of the site in accordance with policies, goals and objectives established by the General Manager. The Operations Manager is responsible for overseeing Production, Inventory and Supply Chain operations. This position must work closely with first tier management to develop policies and set goals that cover company operations, personnel, financial performance and growth. The Operations Manager must also maximize efficiency and reduce process time and manufacturing costs.

Leadership:

• Ability to communicate with peers, subordinates and customers by actively listening, clearly and effectively sharing information, demonstrating effective oral and written communication skills, and negotiating effectively
• Ability to exhibit leadership qualities by motivating others, accepting responsibility and developing trust and credibility among peers, subordinates and customers
• Ability to identify problems, involving others (when necessary) in seeking solutions, and conducting appropriate analyses and searches for best solutions
• Ability to identify what needs to be done and doing it before being asked or before the situation requires it
• Ability to plan strategically and organize, understanding the big picture and aligning priorities with broader goals for the organization
• Ability to measure outcomes using feedback to redirect as needed, seeking and evaluating alternatives

Operations:

• Responsible for overseeing and providing strategic management of operations for site, including coaching, evaluating and developing employees to achieve desired results

• Ensure a safe working environment for all employees and visitors
• Required to maintain high level of Quality, OTD, and Customer Satisfaction
• Help generate and meet or exceed quarterly goals in alignment with QMS Quality Objectives
• Keep expenses at or below proposed budget
• Enhance system capabilities and promote a culture of Continuous Improvement
• Ensure employees are cross-trained to an increasing set of skill levels to keep the work force fresh, versatile and productive
• Maintain balanced production capacity and optimized utilization

• Evaluate the results of the site-level operations regularly and systematically
• Create, maintain, improve, utilize and enforce Processes to minimize operational variation
• Ensure compliance and evolution to safety and health procedures

Management:

• Develop and lead staff members to achieve optimum process efficiency, output, and quality
• Embed lean six sigma operational concepts into factories (one piece flow, VA vs NVA, DMAIC, root cause analysis and corrective action)
• Work with management to create and maintain high employee satisfaction
• Ensure optimal coaching and staff development to achieve company objectives
• Act as liaison between necessary teams to achieve a desired outcome

• Provide effective leadership and motivate the staff

Administration:

• Resolve and all production problems effectively and in a timely manner
• Implement and maintain 5S throughout facility
• Respond efficiently to both internal and external customer inquires
• Review and address staff performance issues
• Keep in line with company’s accredited certifications and safety policy

Position Qualifications:

• Minimum Education: Bachelor’s degree in business or related field
• Minimum Experience: At least 3 years in a similar position
• Other Skills/Knowledge/Experience:

• Must be proficient with Microsoft Office applications (Word, Excel and Powerpoint)

Physical Activity Requirements

• Work Environment: Office environment where the noise level is generally quiet to moderately noisy
• Work Position: Primarily standing/walking
• Body Movements: While performing the duties of this job, the employee may be required to stand, walk, sit, climb, stoop, kneel, crouch or crawl
• Weight Requirements: Must be able to lift at least 20 lbs
• Sensory Requirements: Vision, speech, hearing, smell and touch are routinely used in day to day functions