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JOB SUMMARY
The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs. The position also provides back up support for the sales team on customer needs and helps to grow sales with certain accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.
EDUCATION/EXPERIENCE:
A Customer Service Representative for Heilind needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience.
SKILLS AND REQUIREMENTS:
PHYSICAL REQUIREMENTS:
While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
WORKING CONDITIONS:
Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)
Full Time
Wholesale
$46k-60k (estimate)
03/10/2024
06/12/2024
dbroberts.com
WILMINGTON, MA
200 - 500
1982
ROBERT W CLAPP
$50M - $200M
Wholesale
DB Roberts is a recognized leader in fastener distribution. Since inception, we have focused on providing solutions for fastener applications in Sheet Metal Fabrication, Metalworking, and Industrial Electronics Industries. DB Roberts has 14 strategic locations, superior customer service, VMI programs, extensive product offerings and engineering support to meet our customer's requirements. We proudly distribute for these fine manufacturers: Penn Engineering (PEM), Southco, POP AVDEL, Heil-Coil, Accuride, Shercon, Sugatsune, Heyco, Richco, Barry Controls, Vlier, Lyn-Tron, Panduit and many more........
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The job skills required for Customer Service Representative include Customer Service, Futures, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.