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Customer support specialist
DataCamp Largo, FL
$52k-67k (estimate)
Full Time | Education & Training Services 1 Month Ago
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DataCamp is Hiring a Customer support specialist Near Largo, FL

  • Customer Service / Remote Anywhere in U.S. / Up to $70K per year / Flexible hours / Hardware budget - As a Customer Support Specialist you'll : Provide personalized, positive & memorable customer support via email, live chat, social media & phone;
  • Educate customers on how best to use products and services; Escalate product bugs and opportunities in a timely, effective manner;
  • Develop internal and customer facing documentation such as help articles, FAQ pages & contact forms; Support, moderate & maintain community platforms and review sites;

Last updated : 2024-03-08

Job Summary

JOB TYPE

Full Time

INDUSTRY

Education & Training Services

SALARY

$52k-67k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

04/03/2024

WEBSITE

datacamp.com

HEADQUARTERS

NEW YORK, NY

SIZE

100 - 200

FOUNDED

2014

CEO

JONATHAN CORNELISSEN

REVENUE

$10M - $50M

INDUSTRY

Education & Training Services

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About DataCamp

Give your teams the 21st-century skills they need to work with data in the real world. DataCamp is the leading online platform designed to teach modern professionals the data skills they need at their own pace. From non-coding essentials to data science and machine learning, all taught by leading experts in the field. DataCamp Enterprise gives you the power to upskill everyone on your team to make better data-driven decisionsfaster. Join more than 1,200 companies learning on DataCamp today. Were hiring! Join the DataCamp team: datacamp.com/jobs

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The job skills required for Customer support specialist include Customer Service, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Specialist job description and responsibilities

To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.

01/27/2022: Johnstown, PA

They are also responsible for conducting surveys on the products or services and communicating customer feedback.

01/30/2022: Chico, CA

A Customer Support Specialist will also replace products or process payment refunds as needed.

01/18/2022: Rockford, IL

They help customers with their queries and complaints.

02/18/2022: Richland, WA

Listen to customer complaints and provide adequate solutions for their problem via phone or email.

02/14/2022: San Diego, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Specialist jobs

Communication skills come as pretty much as a given, concerning customer support.

02/15/2022: Troy, NY

Make Connections and Give Compliments.

01/07/2022: Lompoc, CA

Ensure that customers understand the resolution and provide on-going education to customers.

01/11/2022: Spokane, WA

Compile and analyze customer requirements to give the best advice and resolve their query.

02/20/2022: Pensacola, FL

Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.

01/09/2022: Chattanooga, TN

Step 3: View the best colleges and universities for Customer Support Specialist.

Butler University
Carroll College
Cooper Union
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