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Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions.
Primary Objective
To ensure effective and efficient coordination between the Company and its customers with a high level of service and support.
Major Function and Scope
Competencies
Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required.
Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills.
Must have a moderate level of computer skills in Word and Excel.
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms.
The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs.
Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.
Examples include : Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability / veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
About Daltile :
Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Under its three powerhouse brands Daltile, Marazzi and American Olean Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.
Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers.
Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.
Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.
For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.
com, marazziusa.com, and americanolean.com.
Last updated : 2024-04-27
Full Time
Durable Manufacturing
$38k-47k (estimate)
04/29/2024
05/13/2024
daltile.com
DALLAS, TX
1,000 - 3,000
1947
Private
LAURA SKEETERS
$200M - $500M
Durable Manufacturing
Daltile offers wall and flooring tile products ranging from ceramic tile, porcelain tile, glass tile, stone tile and slabs.
The job skills required for Customer service rep include Customer Service, Call Center, Problem Solving, Written Communication, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Rep.