Assistant Property Manager

JOB TITLE: Assistant Property Manager

REPORTS TO: Property Manager

STATUS: Full-Time, Non-Exempt

WORK SCHEDULE: 40 hours per week, Monday – Friday

LOCATION: St. Louis, MO

COMPENSATION: $22.00, Compensation commensurate with experience

We are looking for a dynamic, enthusiastic assistant property manager for a Sec 8/LIHTC apartment community in St. Louis, MO . The Dalmark Group is a regional property management and real estate development company, working primarily in Kansas and Missouri. The Dalmark Group was formed to provide innovative and quality residential property services for both conventional and affordable housing communities. This position is eligible for our comprehensive benefits program.

SUMMARY

The Assistant Property Manager is to assist the Manager in effectively and efficiently managing the assigned property. In the Manager’s absence, the Assistant Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. The Assistant Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

FINANCIAL

• Maintain accurate resident records
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner
• Issues appropriate notices when necessary (i.e. late payments, eviction notices, returned payment memos)
• Deposits all receipts prior to bank close each day

*
LEASING

• Represent the company in a professional manner at all the times
• Greet prospective clients, show community, and perform leasing duties to ensure property is rented to fullest capacity
• Utilize marketing strategies to secure prospective residents
• Confirm that leasing staff techniques are effective in obtaining closing
• Maintain awareness of local market conditions and trends
• Contribute ideas to manager for marketing community and improving resident satisfaction
• Continually monitor and analyze traffic logs and conversion ratios

ADMINISTRATIVE

• Answer and handle incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
• Accept resident/commercial tenant Work Order requests and enter them into the software program and route to maintenance for prompt processing
• Confirm all leases and corresponding paperwork are completed and input to the software system accurately and on a timely basis
• Ensure current resident files are properly maintained
• Ensure all administrative paperwork is accurate, complete and submitted on a timely basis
• Must be available evenings, nights and weekends for staffing needs and emergencies

CUSTOMER SERVICE

• Maintain a positive customer relations attitude
• Enforces occupancy policies and procedures by confronting violators
• Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management
• Consistently implement policies of the community

MAINTENANCE

• Assure quality and quantity of market ready apartments
• Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance
• Inspect units prior to new move-ins to ensure quality control and address any maintenance concerns in a timely manner

SKILLS

• Experience and expertise with Microsoft Office required
• Experience with a property management software program (Yardi, OneSite, etc.)

ABILITIES

• Excellent customer service skills
• Dependability and attendance – it is expected to arrive on time to work each day
• Ability to develop and maintain cooperative working relationships with residents, employees, and vendors
• Excellent time management skills and must be detail oriented
• Ability to listen, communicate (written and verbal), excellent grammar, spelling and proofreading skills, and follow up effectively with all staffing levels
• Ability to communicate information and ideas in speaking and writing so others will understand
• Ability to work in team oriented environment
• Ability to work independently in a time sensitive environment
• Ability to maintain confidentiality
• Ability to prioritize and organize workload, multi-task, adapts quickly to change, and deliver under the pressure of deadlines
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

EDUCATION / EXPERIENCE

• High School Diploma, or equivalent, required
• 1 year experience in on-site multifamily property management, required
• Industry certifications, preferred

To be hired, Candidates will be required to successfully complete a background investigation and drug test. The Dalmark Group, LLC is an equal opportunity employer.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Property management: 1 year (Preferred)

Work Location: In person