25 Customer Service Representative Jobs in Doral, FL
CTI Consulting is Hiring a Customer Service Representative Near Doral, FL
```Job Summary```
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. If you have a passion for helping others and enjoy working in a fast-paced environment, we want to hear from you!
```Responsibilities```
- Handle inbound and outbound calls from customers, addressing their inquiries and resolving any issues they may have
- Provide accurate and timely information to customers regarding products, services, and promotions
- Utilize effective sales techniques to upsell products or services when appropriate
- Analyze customer accounts and provide appropriate solutions based on their needs
- Enter and maintain customer information accurately in the database
- Maintain a high level of professionalism and phone etiquette at all times
- Collaborate with other team members to ensure customer satisfaction
```Experience```
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- You need to have a 215 or a 240 license
Job Type: Full-time
Pay: $19.68 - $20.00 per hour
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
License/Certification:
- 215 OR 240 license (Required)
Ability to Relocate:
- Doral, FL 33122: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
IT Outsourcing & Consulting
$36k-45k (estimate)
03/09/2024
05/07/2024
cticonsulting.net
FORT LAUDERDALE, FL
25 - 50
1998
JASON SILVER
<$5M
IT Outsourcing & Consulting
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About CTI Consulting
CTI Consulting has established itself as South Florida's premier technology solution provider. A privately held firm in operation since 1998, CTI Consulting has a reputation as a firm that cares about its clients as well as its employees. CTI's Management and Development team approaches tasks with unparalleled dedication and attention to detail, whether its staff augmentation or a fully outsourced project. CTIs clients know that their projects will be completed on-time, within budget, and with a superior level of professionalism they have come to expect.
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Customer Satisfaction, Data Entry, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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