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POSITION SUMMARY
Primary Function of this role is to provide superior customer service when interacting with the customers of the Bank while processing customer transactions, which include but not limited to processing of deposits and withdrawals, check cashing, mail / phone transactions, fund transfers and wires, and cashier’s check selling;
verify appropriateness of customers’ documents, and support file maintenance. In addition to facilitate with account opening / maintenance / renewal / closing process as a backup for account service function.
ESSENTIAL FUNCTIONS
Customer Service (50%)
Operations (30%)
Perform daily branch cash recap, vault register, daily operational working supply verification, check registration log and verification of large incoming clearing items.
Backup and process the dual custody of ATM balancing, night deposit, Bank by mail, carrier process, and other assigned process.
Account Maintenance (20%)
Facilitate with account opening / maintenance / renewal / closing process, which includes account opening / renewal / redemption / closing, request of Debit / ATM card activation and address change, and other required account maintenance for backup Account Service function.
OTHER RESPONSIBILITIES
EDUCATION, EXPERIENCE AND SKILLS REQUIRED
PHYSICAL DEMANDS :
Minimum mobility to work in an office setting; sit for prolonged period of times; operate office equipment including use of a computer keyboard;
and reach with hands and arms. Employees are occasionally required to walk and stand and lift and move records and documents weighing 30 pounds or less
COMMUNICATION DEMANDS
Attention to detail, strong organizational, communication, interpersonal, self-motivated, and analytical skills, ability to interact with all levels of management and staff.
WORK ENVIRONMENT
Standard office environment. Noise level in work environment is usually average. Hear in the normal audio range with or without correction.
Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional off site client meetings and site visits.
Compensation
The base pay range for this position is USD $17 / Hour - USD $20 / Hour plus full benefits. Exact offer will be determined based on job-related knowledge, skills, experience, and location.
CTBC Bank is an Equal Opportunity, Affirmative Action Employer. Minorities, women, and individuals with disabilities are encouraged to apply.
Last updated : 2024-05-20
Full Time
Banking
$38k-47k (estimate)
04/30/2024
05/28/2024
ctbcbankusa.com
LOS ANGELES, CA
500 - 1,000
1966
Private
NOOR MENAI
$50M - $200M
Banking
CTBC is a full-service banking firm that offers internet banking, consumer loans, wealth and treasury management for individuals and businesses.
The job skills required for Customer service representative include Customer Service, Attention to Detail, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
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