10 Technical Support Specialist Intern Jobs in Boston, MA
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CRICO is Hiring a Technical Support Specialist Intern Near Boston, MA
Role Summary
Provide 1st level support to all business users and internal staff for all laptops, printers, handheld devices, and software. This individual will assist in the management and standardization of the laptop infrastructure in addition to performing basic network administrative tasks. This includes troubleshooting, resolving issues, documenting and escalating more complex issues. Has primary responsibility for end-user communication from first contact to resolution. The incumbent demonstrates a clear and strong understanding of what it takes to provide the highest level of customer service.
Key Duties & Accountabilities
- Manage all service desk calls and emails in a timely manner from both internal and external customers.
- Configure and deploy laptops, handheld devices and associated software and telephony offerings.
- Install, customize, maintain, test, and troubleshoot operating systems and other systems software
- Create and maintain service desk knowledge base articles
- Provide printer and Multi-function device support
- Provide Conference room support (Teams, Zoom, troubleshooting, etc.)
- Perform workstation deployments and migrations
- Configure new users accounts
Job Summary
Intern
Business Services
$82k-106k (estimate)
04/03/2024
04/20/2024
rmf.harvard.edu
GEEL, VLAAMS GEWEST
100 - 200
1979
KOEN SUS JOZEF MICHIELS
$10M - $50M
Business Services
Related Companies
The job skills required for Technical Support Specialist Intern include Troubleshooting, Operating System, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist Intern. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist Intern. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist Intern positions, which can be used as a reference in future career path planning. As a Technical Support Specialist Intern, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist Intern. You can explore the career advancement for a Technical Support Specialist Intern below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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