248 Refugee Operations Manager Jobs in Arlington, VA
Credence Management Solutions is Hiring a Refugee Operations Manager Near Arlington, VA
The Refugee Operations Manager is responsible for overseeing all refugee operational activities within the Refugee Processing Center (RPC). Reporting directly to the Deputy Project Manager for USRAP Program Operations (DPM Programs), the Refugee Operations Manager plays a pivotal role in managing and supervising the support and implementation of refugee processing activities and initiatives. This position requires a deep understanding of refugee processing procedures, as well as strong leadership and communication skills to effectively coordinate with internal and external teams and stakeholders.
Responsibilities include, but are not limited to the duties listed below:- Manage and supervise all refugee processing activities at the RPC, including recruitment, training, and management of RefOps staff.
- Review and analyze reports, records, and directives to plan RefOps activities, assigning responsibilities as necessary.
- Provide guidance, resolve issues, establish schedules, and set deadlines to ensure timely completion of work.
- Offer technical expertise on refugee processing Operational Deliverables and Standard Operating Procedures (SOPs), ensuring adherence to policies and regulations.
- Maintain awareness of RPC, RSC, and RA and other USRAP partner policies, plans, and initiatives impacting RefOps activities.
- Participate in meetings with stakeholders to discuss refugee processing challenges and systems changes.
- Collaborate with RPC leadership and PRM counterparts to support mission objectives.
- Monitor RefOps activities, processing velocity, staffing, and staff performance, preparing reports for management.
- Make recommendations to improve procedures and practices to enhance efficiencies.
- Monitor standards for quality control and configuration management, evaluating RefOps performance and providing guidance as needed.
- Ability to obtain a Secret security clearance is required.
- Master's degree from an accredited university or equivalent experience is required.
- Minimum of five (5) years of progressive management experience.
- At least ten (10) years of hands-on experience in similar work.
- Ability to prepare various reports and documents for internal and external use.
- Strong analytical, problem-solving, and communication skills.
- Ability to multitask and prioritize effectively.
- Familiarity with USRAP policies, standards, and processes.
- Excellent written and verbal communication skills.
Job Summary
Full Time
IT Outsourcing & Consulting
$118k-148k (estimate)
04/13/2024
06/12/2024
credence-llc.com
WASHINGTON, DC
<25
2005
SID CHOWDHARY
<$5M
IT Outsourcing & Consulting
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About Credence Management Solutions
An award-winning, fast growing, top performer in the government space, Credence is the leader among small businesses in providing innovative management, engineering, and technology solutions to the Federal Government. The 2013 GovCon Small Business Government Contractor of the Year, Credence serves in an independent and objective capacity to support the mission and goals of government programs that are undertaking complex and highly technical initiatives. WHY WORK WITH CREDENCE? Credence treats each customer, teaming partner, associate, and employee as a trusted partner whom we serve. We ensur...e successful outcomes by focusing on the one measure of success that we consider to be most importantYours. WHY WORK FOR CREDENCE? Credence was formed with the vision of creating an organization that would attract the best talent in the industry and treating each team member as a valued contributor. We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing exceptional service to our customers. Our culture is focused on employee empowerment, recognition, reward, and retention, and each team member is encouraged to innovate and take their own initiative to reach their greatest potential. Credences objective of maintaining a fun, high-quality workforce is reflected in our three core values: Trust, Partnership, and Success. HOW CREDENCE GIVES BACK: One of Credences main goals as an organization is to serve others. We strongly value supporting charitable organizations through corporate events, volunteering our time, employee corporate donations, and generous corporate matching. We believe that our success should be shared with those in need, and our culture encourages giving back to the community in which we live. We continuously strive toward this goal by supporting US troops, hunger initiatives, childhood literacy, and technology industry initiatives throughout the country.
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