Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for food service and enjoy interacting with people, we would love to hear from you.

Duties:
- Greet guests with a warm and welcoming smile
- Escort guests to their tables and provide menus
- Assist in seating guests according to their preferences and the restaurant's seating capacity
- Manage waitlists and reservations efficiently
- Answer phone calls and assist with inquiries or reservations
- Communicate with servers, kitchen staff, and management to ensure smooth operations
- Maintain cleanliness and organization of the host/host station and lobby area
- Handle guest complaints or concerns with professionalism and escalate when necessary

Qualifications:
- Previous experience in a customer service role, preferably in the food service industry
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Familiarity with POS systems, such as Aloha POS, is a plus
- Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy
- Flexibility to work evenings, weekends, and holidays as required

At our restaurant, we value teamwork, exceptional service, and creating memorable experiences for our guests. Join our team today and be part of an exciting and dynamic work environment.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or physical requirements associated with the role.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: No less than 25 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant: 2 years (Required)

Work Location: In person