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Courtyard by Marriott DFW Airport South in Irving, TX is hiring for an Experienced Weekend Night Auditor/Overnight Front Desk.
Responsible for all Front Desk Clerk duties, as well as auditing duties listed below. Balance all room charges, cash and credit card transactions for the ending day.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
· Perform quality assurance (QA) requirements for department.
· Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
· Remain highly visible and readily available for guests at all times.
· Assist team with training, supplies and support in order to consistently provide Brand quality service.
· Take initiative to offer assistance or answer questions throughout the hotel.
· Perform night audit to verify all previous Front Desk shift transactions; perform night audit checklist.
· Program wakeup calls.
· Post and balance all phone calls and restaurant paper work.
· Put all shift work, phone report, restaurant paper work and wakeup call report and printout in an audit pack.
· Prepare and balance flash report and fax as needed to owners and corporate office.
· Communicate with General Manager/Assistant General Manager regarding any real or potential emergency situations.
· Communicate pertinent shift information (Group information, current selling strategy, follow-up required for guests or shift responsibilities, etc.) to managers and associates both verbally and in writing via log-book. Update as necessary.
· Verify room status with housekeeping report.
· May be responsible for the setup and breakdown of the meeting room(s).
· Thoroughly understand and implement the Brand service culture.
· Perform all shift checklist responsibilities.
· Support team members to ensure the team’s entire workload is completed daily.
· Perform other duties as required.
This shift is extremely pertinent to hotel operations, so the ideal candidate must be extremely reliable and available for their scheduled shifts.
Please stop by Courtyard by Marriott at 2280 Valley View Lane Irving, TX to fill out an application, and/or submit your resume today!!!
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Part Time | Full Time
Accommodations
$29k-35k (estimate)
07/05/2023
05/26/2024
courtyard.marriott.com
CLEVELAND, OH
7,500 - 15,000
1951
TERRI BALL
$200M - $500M
Accommodations
The job skills required for Night Auditor include Auditing, Planning, Initiative, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.