Overview
CORT Furniture Rental is hiring immediately for a full-time Customer Service Representative in Raleigh, North Carolina. This is an onsite position that will report to the office each day. The Customer Service Representative provides customer service and administrative support to CORT's locations nationwide.
Schedule Monday-Friday 8am-5pm EST
Pay starting at $16 / hour
What We Offer

• Hourly pay rate; weekly pay; paid training; 40 hours/week
• Promote from within culture
• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays

• Company-paid disability and life insurance
• Tuition reimbursement
• Employee discounts and perks

Responsibilities

• Resolve customer issues/requests via phone, email and support cases

• Process customer requests for furniture pickup
• Process daily transactions for billing and inventory accuracy
• Daily adjustment processing
• Managing and Processing Customer Credit Card Payments
• Pro-actively generate Customer buyout proposals

• Credit releasing of new accounts
• Support general and national collections teams

Qualifications

• 1 year Customer Service or Administrative Support experience
• Experience with Microsoft Office products, specifically including familiarity with excel
• Ability to communicate effectively
• Ability to work as part of a collaborative team
• Ability to multi-task

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

About CORT
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit https://www.cort.com.

Working for CORT
For more information on careers at CORT, visit https://careers.cort.com/
CORT Conducts background checks as a condition of employment and participates in the E-Verify program.
EEO/AA Employer/Vets/Disability
Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.