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CornerStone Staffing has teamed up with a major logistics company to seek out a team of Customer Service Representatives.
If you have 2 year(s) of call center experience and enjoy working collaboratively, APPLY TODAY!
Job Title : Logistics Customer Service Representative
Location : Dallas, TX
Pay Rate : $18.50 / hr.
Duration : Long-Term Temp
Schedule : Monday to Friday, 8am to 5pm
Job Duties :
Interacts with customers via telephone, SMS, and email to assist with customer inquiries and issues
Handles heavy inbound calls (150-200 daily) professionally and promptly
Educates and promotes self-service options where applicable
Resolves customer complaints and concerns through active listening, empathy, professionalism, and problem solving
Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations
Job Requirements :
High School Diploma or Equivalent
Must have 2 year(s) of experience in a high volume, metrics driven call center environment
Must be able to maintain composure and diffuse tense calls
Microsoft Dynamics 365 experience is a major plus!
Pre-Screening Includes :
Background Check
Drug Screening
Interview Process
Clerical Testing
To Apply for this Job :
Click the Apply Online button, then :
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
Last updated : 2024-04-23
Full Time
$38k-47k (estimate)
04/25/2024
04/29/2024
cornerstonestaffing.com
Fort Worth, TX
200 - 500
The job skills required for Customer service representative include Customer Service, Call Center, Problem Solving, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.