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Customer service representative
$38k-47k (estimate)
Full Time 1 Week Ago
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sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Cornerstone Staffing Inc. is Hiring a Customer service representative Near Frisco, TX

CornerStone Staffing has teamed up with a major logistics company to seek out a team of Customer Service Representatives.

If you have 2 year(s) of call center experience and enjoy working collaboratively, APPLY TODAY!

Job Title : Logistics Customer Service Representative

Location : Dallas, TX

Pay Rate : $18.50 / hr.

Duration : Long-Term Temp

Schedule : Monday to Friday, 8am to 5pm

Job Duties :

Interacts with customers via telephone, SMS, and email to assist with customer inquiries and issues

Handles heavy inbound calls (150-200 daily) professionally and promptly

Educates and promotes self-service options where applicable

Resolves customer complaints and concerns through active listening, empathy, professionalism, and problem solving

Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations

Job Requirements :

High School Diploma or Equivalent

Must have 2 year(s) of experience in a high volume, metrics driven call center environment

Must be able to maintain composure and diffuse tense calls

Microsoft Dynamics 365 experience is a major plus!

Pre-Screening Includes :

Background Check

Drug Screening

Interview Process

Clerical Testing

To Apply for this Job :

Click the Apply Online button, then :

If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

SALARY

$38k-47k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

04/29/2024

Cornerstone Staffing Inc.
Full Time
$37k-47k (estimate)
Just Posted
Cornerstone Staffing Inc.
Full Time
$36k-45k (estimate)
Just Posted

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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.

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