CORDELL WEALTH MANAGEMENT 1
HUMAN RESOURCES: Administrative Assistant Job Description

Administrative Assistant for CERTIFIED FINANCIAL PLANNER®

Position Purpose:

To provide support to CFP® in the areas of administration, marketing and financial planning by performing tasks that do not require licenses or registration. Assistant will follow high standards of business and professional ethics when dealing with others and/or performing work activities.

Major Responsibilities

Administrative Support (55%)

• Plan and prioritize own work activities
• Strong detail orientation including the ability to review forms for accuracy and completeness
• Ability to create a positive work environment
• Use 'to-do' lists, calendars, computer software or other work/time management systems
• Maintain files, records, logs and blotters
• Prepare correspondence and reports in a PC environment
• Order supplies, materials and equipment
• Handle incoming calls/receptionist duties
• Open, log and prioritize mail
• Complete and/or verify that applications, documents, forms or other written materials are accurate and complete
• Run business management reports from Securities America's website
• Ability to communicate with co-workers, clients, and various business contacts in a courteous and professional manner
• Ability to be at work on a regular basis
• Skill in effective verbal and written communication
• Skill in operating various office equipment including personal computer, fax machine, copier, etc.
• Skill in utilizing various software packages such as Microsoft Office, Outlook, and Internet
• Perform other allowable duties as assigned by the CFP®

Client Service (35%)

• Answer routine questions or refer to appropriate individual, e.g., may give information to account owner regarding status of an account or marketing brochures to clients/prospects at instruction of CFP®
• Prepare for client meetings (gathering applications, reports, etc.)
• Handle matters for client accounts

1. Name and address changes2. Bank Authorizations3. Dividend/Interest questions or payout schedule changes (e.g., weekly, monthly, quarterly)4. Enter trades under the supervision of the CFP®5. Handle Periodic Investment Plans and Systematic Withdrawals6. Follow up on retirement distributions and changes at direction of CFP®7. Follow up on business and transfers8. Maintain client asset management system

• Submit business to Home Office or Sponsor company
• Utilize internet-based technology to process and follow-up on business

Revised 8/2019

CORDELL WEALTH MANAGEMENT 2
HUMAN RESOURCES: Administrative Assistant Job Description

Marketing Assistance (10%)

• Call client and/or prospects to:

1. Schedule meetings or appointments2. Advise what information to bring to meetings

• Confirm appointments
• Help coordinate seminars or client appreciation events

Qualifications/Preferred knowledge and competencies

1. High School graduate with some advanced training/education preferred

2. Minimum of 6 months experience in an office setting

3. Detail oriented with good organizational and time management skills

4. Familiarity with computers and software packages, experience in MS Word and Excel.

5. Familiarity with the World Wide Web and the Internet

6. Knowledge of securities/insurance industry terminology is helpful

Independent decisions this position makes:

• Decisions about work priority for accomplishing tasks
• Routine client questions or concerns. These may include: status of client accounts, time/place of appointment, process for performing administrative functions such as address changes, account updates, etc.

Revised 8/2019

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
COVID precautions are at the discretion of our clients.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 5 years (Preferred)

Work Location: One location

• Health insurance