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Position Summary:
The Customer Service Representative (CSR) is responsible for delivering exceptional customer service through understanding, anticipating, and responding promptly to customer’s needs such as price quotations, purchase orders, delivery times and order status. Proactively solicit new orders and promote the company’s product and services. Screen orders to ensure that they are accurate, complete, and meet basic technical requirements. Continuously improve the processes and resolve technical problems through application of own knowledge or partnering with other team members. The CSR is expected to drive Containers Graphics CS1 mindset and always represent the company in a positive, energetic, and consistent manner. The CSR reports directly to the Customer Service Manager or Plant Manager.
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Job Type: Full-time
Pay: From $20.00 per hour
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Work Location: In person
Full Time
Wholesale
$38k-48k (estimate)
10/26/2023
07/19/2024
containergraphics.com
PINEVILLE, NC
25 - 50
Private
BILL FARBER
$5M - $10M
Wholesale
The job skills required for Customer Service Representative include Customer Service, CSR, Products and Services, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.