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Customer Service Rep
$41k-52k (estimate)
Other | Wholesale 1 Month Ago
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Container Graphics Corporation is Hiring a Customer Service Rep Near White, MN

Why work for CGC?
  • Stability
    Founded in 1960, CGC is a financially strong, industry leader that lives by conservative business values.
  • Sense of Family
    Once past the first year, the average seniority of CGC employees is 17 years with over 12% having over 30 years.
  • Work with Cutting-Edge Technology in the Corrugated Industry
    CGC is a market leader in cutting dies and printing plates with numerous patents and provides innovative solutions using mechanical and web technologies.
More About CGC

    Our Mission

    Join Our Team

    Press Releases

    Contact Us

Customer Service Rep
White Bear Lake, MN

Our CGC White Bear Lake location is currently seeking a Customer Service Rep to join our team. This position’s essential functions:

  • Excellent written and oral communication with customers, sales reps, plant personnel, freight handlers, by a variety of methods in a positive, energetic and consistent professional manner.
  • Create and maintain price, delivery quotations and customer orders in the company’s internal database, with completeness and accuracy.
  • Expedite the order process and respond to customer requests such as price quotations, and order status updates, even if under stress or deadlines.
  • Screen order to ensure accuracy, completion and basic technical requirements, and confirm received orders by customers in a timely manner.
  • Resolve technical problems through application of own knowledge, or by transferring issues to a technical specialist.
  • Maintain all customer related records, and specifications in a quality management database.

Skills such as the ability to problem solve quickly under pressure, a functional knowledge of Microsoft Windows operating system and products such as Word and Excel, and general computer software understanding are also required for this position.

Our company offers:

  • Medical, Dental, and Vision Insurance
  • 401 (k)
  • Flex Spending Account (FSA)
  • Paid Time Off
  • Company paid Life Insurance

Must be able to pass drug screen, and provide a criminal background report for consideration. Completion of High School with a diploma or GED is required as well.

CGC is an equal opportunity employer.

Job Summary

JOB TYPE

Other

INDUSTRY

Wholesale

SALARY

$41k-52k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

05/23/2024

WEBSITE

containergraphics.com

HEADQUARTERS

PINEVILLE, NC

SIZE

25 - 50

TYPE

Private

CEO

BILL FARBER

REVENUE

$5M - $10M

INDUSTRY

Wholesale

Show more

Container Graphics Corporation
Full Time
$35k-43k (estimate)
3 Months Ago
Container Graphics Corporation
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$38k-48k (estimate)
6 Months Ago
Container Graphics Corporation
Full Time
$36k-51k (estimate)
8 Months Ago

The job skills required for Customer Service Rep include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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