GENERAL SUMMARY

The Benefits Administrative Assistant reports to the Vice President. This position is responsible for assisting the Reinsurance Coordinator with client renewals, including but not limited to, accessing reports, completing presentations, and any other related tasks as directed.

Responsibilities and Duties

• Assist in preparation of renewal/new business presentations.
• Assist Reinsurance/Benefits Coordinator(s) with the process of renewals to carriers, required paperwork and follow up on issues related to renewal process.
• Run and distribute month end reports to appropriate parties.
• Maintenance of specified data bases.
• Any other duties as may be assigned.

General Expectations

• Present a positive image of Dansig at all times.
• Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer, co-worker, producer or supervisor.
• Communicate in a clear and concise manner, while also demonstrating receptivity through active listening.
• Identify and perform work that has not been specifically assigned, as needed.
• Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goal efficiently and effectively.
• Demonstrate a teamwork philosophy by working cooperatively with others inside and outside the Reinsurance Division.
• Attend required in-service and staff meetings.
• Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups and individuals, employees and applicants.
• Adheres to established safety standards and utilizes proper techniques to avoid work-related injuries.

Service Expectations

• Offer and provide assistance whether or not the request falls within your specific job duties.
• Respond to coworkers and carrier requests in a timely manner, returning calls promptly and keeping them informed of delays before they ask.
• Timely processing of date sensitive materials.
• Make decisions based on departmental needs, opinions, complaints or suggestions.
• Take appropriate steps to resolve problems to the department’s satisfaction.
• Remain aware of products and services provided by Dansig.
• Project a positive, professional image when working.