The Property Manager is responsible for providing leadership and direction to the site team. This includes mentoring and ensuring staff support in achieving established goals of the property.

Responsibilities include, but are not limited to,

• Effectively motivate through positive reinforcement, setting an example and taking corrective measures to ensure outstanding performance of all staff members.
• Ensures efficiency of staff through ongoing training, instruction, mentoring, and leadership.
• Plan weekly/daily office staff huddles,schedules and assignments.
• Coordinate maintenance schedule and assignments with Maintenance Superintendent.
• Develops and utilizes sound rent collection procedures, including following up with delinquent accounts.
• Adhere to the timely completion of any and all required reporting to the Regional Property Manager, Compliance team, the owner and applicable federal; and/or state agency.
• Ensure adherence of property rules and regulations, lease provisions or other documents governing the property.
• Prepare timely management reports and other related material for the Regional Property Manager.
• Notifies residents of all issues affecting their tenancy.
• Oversees security deposit administration including inspecting units to determine resident’s balance or refund, preparing disposition letters, and processing security deposit returns.
• Ensures property’s filing system is maintained to company standards.
• Confirms all leases and corresponding paperwork are completed and entered into RealPage accurately and on a timely basis.
• Establishes and maintains regular office hours.
• Remain current in all aspects of affordable housing and agency requirements regarding annual recertifications, initial certifications, voucher changes, etc.
• Prepare for and follow-up on all agency inspections, as applicable to the site.
• Submit/update and respond to all requests made by internal Compliance Team.
• Maintaining the highest possible occupancy levels through effective leasing, marketing, and resident retention. The Property Manager must actively monitor all leasing and marketing efforts.
• Foster excellent, quality-based, professional service to residents and applicants alike.
• Develop and implement a resident retention plan to include new resident orientation to the property.
• Ensure that all routine maintenance, preventative maintenance and apartment turnover preparation are consistently prioritized and scheduled in a timely manner.
• Conduct routine property inspections with the site Maintenance team and follow- thru on appropriate actions.
• Ensure that after-hours emergency service is handled efficiently and responsively.
• Develop and implement a preventative maintenance program in partnership with the site Maintenance Superintendent, Regional Property Manager and Director of Maintenance and Construction.
• On a monthly basis, review all variances against budget with the Regional Property Manager.
• Adhere to the purchasing and invoice payment policy of invoice payment within 30 days of receipt.
• Maintain accurate and legible records of all expenditures as established for the property.
• Investigate competitive pricing in purchasing goods and services, prepare specifics and solicit a minimum of three (3) bids for significant expenditures.
• Process and approve payables.
• Demonstrate ability to understand financial goals, operate asset in client’s best interest and in accordance with policy and procedure.
• Submit Petty cash receipts monthly for review and approval.

Requirements

• Certifications in one of the following: Certified Occupancy Specialist (COS), Credit Specialist (TCS)
• 2 or more years' experience in multi-family property management, including direct supervision of others.
• Proven Marketing and Leasing experience
• Experience with affordable housing, required.

Job Type: Full-time

Pay: $60,000.00 - $63,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Property management: 2 years (Required)

Ability to Commute:

• Buffalo, NY (Required)

Work Location: In person