The ideal candidate for the role of Event and Customer Service Representative is someone with a genuine commitment to giving back and making a positive impact on the next generation, while also looking for an opportunity to develop and expand their professional skill-sets. Driven individuals will thrive in the company's diversified training program, tailored to impart the skills needed to proficiently manage charity accounts and events from inception to completion.

Key Responsibilities for the Event and Customer Service Representative:

• Engage and assess potential donors at local events to drive fundraising efforts.
• Work hands-on throughout the duration of each event.
• Promote and enhance awareness for our clients charitable causes.
• Participate in training sessions to grasp essential client details and company processes.
• Maintain records of field activities and donations.
• Foster effective communication with teams across departments.
• Following initial training, assist in supervising team members to meet promotional event objectives.
• Shadow management personnel to gain a comprehensive understanding of team management and strategies for fostering a positive donor experience at events.

Preferred Skills and Experience for the Event and Customer Service Representative:

• Exceptional communication skills in both group and one-on-one settings.
• A strong commitment to upholding the highest standards of customer service for clients and potential donors.
• A knack for quick thinking and problem-solving when challenges arise.
• A strong aspiration to assume a leadership role and further develop management skills.
• Prior experience in promotional marketing, event management, volunteer work, brand ambassadorship, sales, customer service, or retail is advantageous but not mandatory.
• Familiarity with compliance standards is a plus.
• Experience with inventory management, sales/donation tracking, or merchandising is also advantageous but not obligatory.

Job Type: Full-time

Pay: $700.00 - $1,100.00 per week

Benefits:

• Professional development assistance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person