40 Guest Service Ambassador (1103935) Jobs in Washington, DC
Compass USA is Hiring a Guest Service Ambassador (1103935) Near Washington, DC
The Guest Service Ambassador (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located in the Lobby, and all public areas, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit.
- Provide high-level internal and external customer support.
- Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
- Assist in making space reservations using an online tool and escorting guests throughout the office.
- Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest.
- Coordinate luggage drop-off and pick-up.
- Manage the access badge process for employees and visitors according to client standards.
- Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
- Restock office, kitchen, and pantry supplies.
- Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
- Provide general travel support (arranging for transportation, providing directions, etc.)
- Coordinate and arrange basic office equipment repairs and maintenance.
- Carry out instructions for security, fire, health and safety guidelines.
- Provide first-line support for basic office technology.
- General administrative support.
- Interface with vendors (catering, AV, etc.) to provide seamless customer support.
- Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
- Maintain a strong awareness of business activity and communicate all updates with your team members.
- Communicate and interact effectively with all other departments.
- Conduct opening and closing walkthroughs when business requires.
- A genuine sense of hospitality, with a commitment to delivering the Platinum Service(R) Standard in all aspects of the GSA job.
- The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
- Excellent listening and oral communication skills.
- Basic computer skills and knowledge of office technology / equipment.
- Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
- Discreet, ethical and committed to maintaining a high degree of confidentiality.
- A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.
- Two to three years' experience in a client service / reception position within a hospitality or corporate environment.
Job Summary
Full Time
Restaurants & Catering Services
$34k-43k (estimate)
01/17/2023
06/02/2024
compassgroup-nad.com
SAINT LOUIS, MO
25 - 50
2001
BRIDGET JORDAN
<$5M
Restaurants & Catering Services
Related Companies
The job skills required for Guest Service Ambassador (1103935) include Client Service, Listening, Communicates Effectively, Transportation, Eye Contact, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Ambassador (1103935). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Ambassador (1103935). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Ambassador (1103935) positions, which can be used as a reference in future career path planning. As a Guest Service Ambassador (1103935), it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Ambassador (1103935). You can explore the career advancement for a Guest Service Ambassador (1103935) below and select your interested title to get hiring information.
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