Company Description

Jonathan Rose Companies is one of the country’s leading owners, developers and operators of green affordable and mixed-income communities. Our mission is to create a more environmentally thriving, socially just world through the development, preservation, renovation and management of green, affordable and mixed income housing.

Residents, and their wellbeing, sit at the heart of Jonathan Rose Companies. Rose Community Management (RCM) - our property management company - delivers hands-on, customer-focused services to our residents and economic benefits to our owners.

With over 300 dedicated team members covering 11 states, our community-based teams are focused on ensuring that the properties we manage are socially, environmentally and financially healthier and more vibrant places to live.

RCM helps to deliver the company’s “Communities of Opportunity” model, by bringing health, education, financial, cultural and social services to our residents so that they become empowered partners in their communities, improving economic and social outcomes.

Our vision for Communities of Opportunity is to empower residents, through the co-creation of programming and interventions, improving health and wellbeing, resulting in better life outcomes, with great housing communities as the platform.

Position Description
The Community Administrative Assistant coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refer them to appropriate associates. First point of contact with resident and provides high level of customer service.

The pay range for this position is $22.00 - $26.00/hr based upon factors including but not limited to related experience and time in the industry.

Responsibilities: 

• First contact with residents. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates.
• Prepares service requests, work closely with service contractors to ensure that jobs are handled appropriately.
• Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures.
• Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks.
• Performs administrative functions including, but not limited to : answering and screening telephone calls, typing and proofreading materials, preparing routine correspondence, scheduling appointments, screening and distributing incoming mail, maintaining files and records, schedule meeting rooms and ensuring deposits are paid and contracts are signed.

Requirements:

• High School Diploma or GED required.
• 1-2 years experience in Affordable, Section 8 Housing preferred.
• Advanced Time Management, Detail-Oriented, Decision Making, Customer Service and Accountability skills required.

Rose Companies Benefits:

At Rose Companies our goal is to provide an affordable and comprehensive benefits package that provides security for you and your family and supports your overall wellbeing. Benefits offered include, but are not limited to: Medical, Dental, Vision, Flexible Spending Accounts, Life, Short-Term Disability, Long-Term Disability, 401K with company match, competitive paid time off policy, paid holidays, parental bonding leave and educational assistance. 

Rose Companies is committed in policy and practice to providing equal employment opportunities for all applicants and employees, based upon their training, experience, and overall qualifications. Consistent with this commitment, discrimination against an applicant or employee based upon the individual’s race, color, creed, religion, sex, gender, age, national origin, ancestry, citizenship status, marital or familial status, sexual orientation, gender identity, gender expression, disability, military status, protected veteran status, genetic information, or any other condition or characteristic protected by law is strictly prohibited.