Description

We're a dynamic legal non-profit committed to fighting injustice and advocating for social, economic, and racial equity by providing compassionate, holistic, and impactful legal services. Join our team, and together we can work towards a world where equity and justice are not a goal, but a given!

Under the direct supervision of the Operations Manager, the Operations Assistant provides on-site operations and administrative support for CLA SoCal. This position travels to CLA SoCal facilities as needed to provide front desk and other coverage. Utilizing knowledge of CLA SoCal policies and procedures, the Operations Assistant handles routine office functions to ensure smooth operations. This position also requires an understanding of office productivity applications such as Microsoft Office 365.

Responsibilities 

• Perform multifaceted general office support, including answering phone calls, copying, faxing, mailing, emailing, and scanning.
• Logs, scans, and processes all incoming mail and supports outgoing mail as needed.
• Provides front desk coverage at all CLA SoCal offices as needed, greeting and assisting clients, visitors, and vendors. 
• Supports monthly and quarterly funder reporting. 
• Prepares letters, memos, forms, and reports according to written or verbal instructions.
• Enters and/or reviews data. Prepares files. Scans documents. 
• Receives and processes office and building supplies for the Santa Ana offices.
• Supports legal and other workshops and meetings with registration, preparation of materials, and logistics. 
• Coordinates conference and training registration, as assigned. 
• Supports operations functions and projects such as employee onboarding, purchasing, etc. as directed. 
• Assists Directors of Operations and Legal Services in calendaring, and appointment scheduling using Doodle Poll.
• Coordinates and supports department communications, as directed, and uploads documents using SharePoint.
• Creates and/or updates Excel spreadsheets as required.
• May support volunteers working in Operations.
• Works with a multicultural perspective of inclusion and diversity.
• Comply with applicable federal, state and local regulations and law, and funder requirements. 
• Other duties and projects as assigned to meet the needs of the business.

Requirements

• Degree in business administration, communications, or related field and/or a combination of education and experience. 
• Ability to support our staff by working with them in-person Monday – Friday.
• 2 years of experience as an Operations Administrative Assistant or in a similar capacity.
• Personal vehicle, California driver’s license and automobile insurance. 
• Information gathering and monitoring.
• Planning, calendaring, and organizing.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Detail oriented and highly organized with ability to manage several projects at once.
• Ability to take initiative and prioritize tasks.
• Strong working knowledge of MS Office 365 including Word, Excel, Outlook and SharePoint. 
• Bilingual Spanish - Required.
• Ability to model the organization’s values (compassion, collaboration, trust, accountability, and equity) in personal behavior and throughout administration processes.
• Experience working for Non-Profits and/or legal organizations.

Holistic Benefits

In addition to a collaborative team spirit and learning culture, Community Legal Aid SoCal (CLA SoCal) offers a comprehensive and competitive salary and benefits package that includes group health and life insurance with optional employee buy-in, long-term disability, and various optional benefits such as pet insurance. We offer a flexible and hybrid work schedule. Our staff members can work as few as 35-hour week. Some positions may work beyond a 35-hour week, including evening and weekend events, when caseload or other obligations so necessitate. Employees enjoy a work-life balance with 16 paid holidays a year, paid vacation, sick, and personal/well-being leave. Employee Assistance Program, Law School Loan Reimbursement Program, flexible parental leave, and 401k with employer contribution are available. Employees who can prove bilingual proficiency are eligible for a monetary bonus. We constantly look for opportunities to enhance our programs, reward our teammates, and update our benefits offerings regularly.

About CLA SoCal

Community Legal Aid SoCal (CLA SoCal) is a diverse non-profit organization dedicated to meeting the legal needs of low-income residents and seniors throughout Orange and Los Angeles Counties. We focus on removing barriers to equitable access and providing compassionate, high-quality legal aid. CLA SoCal aims to fill all positions with people who share our values and reflect the diversity of the communities we serve. We provide equal employment opportunities and strongly encourage all interested individuals to apply, including people of different abilities, religions, identities, orientations, nationalities, and ethnicities.

Please note research suggests that individuals identifying as Black, Latinx, Asian, Pacific Islander, Indigenous, members of the LGBTQIA community, women, and people living with disabilities may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills to thrive at CLA SoCal to apply for this role.